Complaint Review: Bank Of America - Niceville Florida
- Bank Of America Blue Water Bay Branch Niceville, Florida U.S.A.
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- Category: Banks
Bank Of America monthly Maintence Rip Off! Wavied Fees>> BUT CHARGED ANYWAY won't give refund Niceville Florida
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Being a BOA customer (bus.,personal,CC & savings) has been a nightmare! Upon signing up for my accounts, ALL monthly maintenance fees were waived. Having many accounts dictates this. Yes, everyone agrees on this,
bank, myself and employees.
However, charges started showing up "months of charges!" Contacting my branch, all were given back. Months later that employee retired, and then the new charges began! Seems they can't get it together.
Recently I spent hours printing statements, going over data with an employee again to correct this error. Charges that shouldn't have happened to begin with. Once again everyone agrees to this.
The person in charge (Melissa) has taken a stand not to refund my money. I cannot understand this policy? Are they being "GREDDY"? Why not return the $$$ after an obvious (admitted) mistake?
I would highly recommend NOT to do business with BOA.
Their customer service is lacking to say the least. They seem to thrive off of the exploits of these charges. Being a small customer (not having 100,000) in their bank surely dictates their policies!
Please don't get caught in the trap BOA does not have your best interest in mind!
Jeff
Blue Water Bay, Florida
U.S.A.
This report was posted on Ripoff Report on 06/06/2007 07:38 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bank-of-america/niceville-florida-32578/bank-of-america-monthly-maintence-rip-off-wavied-fees-but-charged-anyway-wont-give-ref-252644. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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