• Report: #307201

Complaint Review: Bank Of America

  • Submitted: Thu, February 07, 2008
  • Updated: Sat, February 09, 2008

  • Reported By:Orlando Florida
Bank Of America
PO Box 15714 Wilmington, Delaware U.S.A.
  • Phone: 800-421-2110
  • Web:
  • Category: Banks

Bank Of America - Visa Signature Credit Card - BOA Offered 0% Balance Transfer then took away even with ontime payments!!! Wilmington Delaware

*Consumer Suggestion: you let it slide.

*Consumer Comment: Perfect?

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Bank of America is the biggest scam credit card company I have ever dealt with. I have a 750 credit score - always pay every bill on time. I decided to take Bank of America up on an offer of 0% balance transfer for 12 months. They approved my application, gave me an $18,000 credit line and transferred the $9000 from my other card. So far so good.

Today, I get back from vacation, KNOWING that today the payment is due. I neglected to schedule payment in auto-bill-pay as I do with all other bills but knew I would be home today. I go on their website to pay and noticed that payment wouldnt post until tomorrow, which would make the payment a day late (even so I am physically paying it today, which is on time)!!

So I call customer service, ask if I can make transfer payment or any type of payment via phone. Rep said sure, but it's after 5pm so payment will post tomorrow. I asked, "If it posts tomorrow, will I loose my 0% deal?". She said "Yes, of course you will - becuase the payment is late." I told her to close account IMMEDIATELY and proceeded to transfer full amount back to my other card (5 years, never had a problem with my other credit card company). I am DONE with Bank of America.

SO... Becuase Bank of America's system wouldnt post the payment until tomorrow, even so I am making every attempt to pay the payment ON the due date, they would jack my rate from 0% to the default rate. She (the nasty rep) also said that I was going to be charged a $39 late fee.

STAY AWAY FROM BANK OF AMERICA! I was warned my a good friend but didnt listen. They are a complete scam - even to us folks with perfect credit scores. I hate to see what they do to folks with less than perfect credit.

James
Orlando, Florida
U.S.A.

This report was posted on Ripoff Report on 02/07/2008 09:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/Bank-Of-America/Wilmington-Delaware-19886/Bank-Of-America-Visa-Signature-Credit-Card-BOA-Offered-0-Balance-Transfer-then-took-a-307201. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

you let it slide.

AUTHOR: Stew - (U.S.A.)

it happens just get another 0 percent offer and transfer it to them (one with no fee of course)
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#2 Consumer Comment

Perfect?

AUTHOR: Louise - (U.S.A.)

Fico 750, is hardley perfect. If you read the back of your statement you'll find information about how the bank posts your payments. After 5 pm in the evening most banks are closed, so why would anyone think that they can make a payment and have it processed in time. Usually when i go on vacation I make arrangments for all my bills to ensure i don't have this problem. Its all there on your statment. I've never had a problem and if I have been late (not because my bills can wait because I am on VACATION ) i have paid the fee and moved on. No Rip Off here
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