• Report: #224655

Complaint Review: Bank Of America

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  • Submitted: Sun, December 10, 2006
  • Updated: Sun, December 10, 2006

  • Reported By:Richardson Texas
Bank Of America
bankofamerica.com Internet U.S.A.
  • Phone:
  • Web:
  • Category: Banks

Bank Of America MBNA Transfer MisTruths Internet

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In October B of A switched MBNA to thier online system. I could no longer access payments through thier system. I called made a phone payment, and they said they would take care of all intrest, late fees, etc. Until it could get fixed. I called 2 Weeks later... 2 1/2 hours on the phone for them to say it would still be a while. @ more weeks and 2 1/2 hours later to get hung up on. Sent out 62 e-mails with no responses. Finally went to a branch to ask and they said I had late fees and intrest that needed to be taken care of? After talking to 10 people they were going to do me the "COURTESY" of waving the late fee, but nothing else as I was at fault. for not contacting them sooner? This really isn't a life or death thing, I am just tired of companies not caring, or saying one thing then doing something else.

Howard
Richardson, Texas
U.S.A.

This report was posted on Ripoff Report on 12/10/2006 05:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/Bank-Of-America/internet/Bank-Of-America-MBNA-Transfer-MisTruths-Internet-224655. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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