• Report: #766480

Complaint Review: Bank of America, N.A.

  • Submitted: Wed, August 17, 2011
  • Updated: Wed, August 17, 2011

  • Reported By: Christopher — Tulsa Oklahoma U.S.A.
Bank of America, N.A.
Internet United States of America

Bank of America, N.A. Bank of America B of A wouldn't credit me my deposit. Internet, Internet

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I have a normal checking account with Bank of America. One early after-noon I went into a B of A branch and made a deposit with a teller. I received a deposit receipt which showed the $435.00 deposit and showed the funds availability as "now".
 
Later that night, I went on-line and noticed that my deposit wasn't posted. I called B of A customer service and was told it will post the next morning. The next morning I checked, still no deposit credit nor anything pending.

So, I e-mailed B of A customer service and was told to call in to the 800-432-1000 customer service; After being transferred  3 times  and speaking to  4 different people and after giving all of the "deposit receipt" detail info, I was told to just wait while they investigate.  A few days later I called they B of A branch, again I gave all the info and was told that they will look into the matter. [continued below]....
.....

Each time I spoke or e-mailed with a B of A customer service rep I received conflicting info.

A WEEK went by and still no credit for my deposit. Again, I called in to B of A customer service  was told that they are still looking into it. A some time later (almost 2 WEEKS later), I e-mailed B of A inquiring as to the status. I was told that they were still looking into the matter.
So far, nothing. Bank of America has stolen my money and I have lost $435.00 due to their incompetence!

This report was posted on Ripoff Report on 08/17/2011 04:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/Bank-of-America-NA/internet/Bank-of-America-NA-Bank-of-America-B-of-A-wouldnt-credit-me-my-deposit-Internet-Inte-766480. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

Here you go....

AUTHOR: Ken - (USA)

hope this helps.

Here's a link to the banking regulations for your situation.



http://www.federalreserve.gov/pubs/regcc/regcc.htm
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