- Report: #966650
Report - Rebuttal - Arbitrate
Complaint Review: Bank of America
Bank of America BoA, BofA ONLINE BUSINESS SUITE DIRECT PMT SERVICES, ONLINE BUSINESS SUITE ACCT MGMT SERVICES, Internet
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They charged me a total $45 ($10-15 each time) until I googled this online and realized what was going on. I chatted with a BoA representative, he claimed that "The fee was due to the enrollment to Business Suite Direct." This is a service I never enrolled in. Then he further wasted my time saying I had to call their Business Department for a concert of bureaucracy.
I have been a customer with BoA for 7 years, I have multiple savings and a business account with them and this is how they express their gratitude. I am glad I moved my money to a credit union. These guys are a ripoff.
This report was posted on Ripoff Report on 11/08/2012 07:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/Bank-of-America/internet/Bank-of-America-BoA-BofA-ONLINE-BUSINESS-SUITE-DIRECT-PMT-SERVICES-ONLINE-BUSINESS-SUITE-966650. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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