- Report: #1166310
Report - Rebuttal - Arbitrate
Complaint Review: Bank of England- jacksonville, fl
Bank of England- jacksonville, fl13901 sutton park dr south Jacksonville, Florida USA
Bank of England- jacksonville, fl Horrible company- no communication and lack of integrity Jacksonville Florida
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We utilized this company to get a mortgage on a home we were building. It was a 6 month process and when we first met with this individual(i will not provide his name as I do not wish him any ill will personally- this is just a FYI so you do not use them) in December 2013 we were good to go. It started out good but as we got closer to closing more items were requested. Our closing date was set a month in advance and this guy did not start working our file hard until A few days before.
He did not even have us approved and was scrambling. It finally came out that he wasn't upfront with us at all which called his integrity into question at this point. We were in a position where we would have no home unless we closed and this person was playing with my families faith. The closing was postponed 3 days and we got into the home however it cost us about 800 more since we had to move in 24 hours rather than the 4 days we would have had. I wasted PTO waiting on this guy to get something done that should have been handled easily.
After the the fact I have now inquired information from others that this is the trend with this person. i would never use this Bank of England company again much less the jacksonville! fl office. I have called several of the higher ups for the home builder and they are very involved.
the bottom line is that he should have communicated more openly(he apoligized for this as well as his supervisor) rather than letting good people bear the burden of his lack of effort.
This report was posted on Ripoff Report on 07/31/2014 02:38 AM and is a permanent record located here: http://www.ripoffreport.com/r/Bank-of-England-jacksonville-fl/Jacksonville-Florida/Bank-of-England-jacksonville-fl-Horrible-company-no-communication-and-lack-of-integrit-1166310. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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