• Report: #324324

Complaint Review: BankCard USA /Lease Finance Group LLC, Chicago

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  • Submitted: Mon, April 07, 2008
  • Updated: Fri, March 27, 2009

  • Reported By:Dadeville Alabama
BankCard USA /Lease Finance Group LLC, Chicago
5701 Lindero Canyon Rd,Bldg 3-200 Westlake Village, Ca 91362, California U.S.A.
  • Phone: 800-589-8200
  • Web:
  • Category: Banks

BankCard USA /Lease Finance Group LLC, Chicago Profit and Loss Charge-off of $1300 for a $29.00 Machine, now I get It!! Westlake Village, California

*Consumer Comment: Another Victim of Bank Card USA

*Consumer Suggestion: Pizza Guy--File your complaint NOW

*UPDATE Employee: LAST REBUTTAL

*Consumer Suggestion: Stay AWAY from BANK CARD AND SHARON TAN....OKAY GO IT

*UPDATE Employee: BUSA REBUTTAL

*Consumer Comment: Hey Sharon....

*UPDATE Employee: BANKCARD USA REBUTTAL-READ YOUR CONTRACT!

*Consumer Comment: BANKCARD USA MAVERICK CARDSERVICES SCAM ARTISTS

*UPDATE Employee: BANKCARD USA REBUTTAL

*Consumer Suggestion: Write your Attorney General and FTC

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Profit and Loss Charge-off of $1300 for a $29.00 Machine, now I get It!! And they keep there machine, because I sent it back to Lease Finance. This is how this company is able to keep such a prominent address as Westlake California. They rip off people like me. We were trying to sell Cemetary Markers in a flea market in Florida when this rather scruffy man and his Son asked us if we would like to use Credit Cards for our transactions. That sounded ok, so he said all we had to do was pay for this machine. Now, how long do you think it took us to leave the flea market? About two months.
We had exactly one transaction on that machine. I returned it, but it is now being reported on my credit report. I did call this guy the next day to cancel this machine, but he never returned my call, and I was unable to reach him.

George3
Dadeville, Alabama
U.S.A.

This report was posted on Ripoff Report on 04/07/2008 01:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/BankCard-USA-Lease-Finance-Group-LLC-Chicago/Westlake-Village-Ca-91362-California-91362/BankCard-USA-Lease-Finance-Group-LLC-Chicago-Profit-and-Loss-Charge-off-of-1300-for-a--324324. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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#1 Consumer Comment

Another Victim of Bank Card USA

AUTHOR: PayPal Terminator - (United States of America)

Contracts HA. Its true that they will never deposit funds into your bank account. The fact is they stole money, never deposited funds, and stole the refunds given to companies customers that used these scum bags. They hide behind BS statements to justify what they do. If they approve you for an account based on the application you submitted, guess what, its supposed to mean they did all the background checks to approve you for a merchant account in the first place. Meaning they were supposed to look at your credit report, send you to risk management, etc. to get approved. The fact is like many others, they will approve you and never deposit the money in your bank account. They will STEAL money from whom ever and expect you to pay for the fees involved. Legally the discount rate is processing service you pay them for taking the customers funds and having them transfer it into your bank account. If they never did and decided to steal the money, you owe them nothing because you were never legally paid. You are under no obligation whatsoever to ship anything to the customer because the transaction was never completed. 


You get these scumbag employees trying to trick and con anyone who reads these complaint forums, thinking what they do is honest.... If Bank Card was a real company HA! you wouldnt see thousands of complaints from this company ripping off thousands of people. They ramble on and repeat...this is your contract blah blah blah.


Writing to your attorney general etc, does things in the future, but nothing will happen until they get thousands of complaints from people...and what does that do for you...right here right now....nothing...your a victim due to these scum bags.


Your best bet is to stear clear from these A-holes. And never ship anything out until you get the money in your hands, because you'll never know when they will steal from you, like they did with thousands of other people!

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#2 Consumer Suggestion

Pizza Guy--File your complaint NOW

AUTHOR: Rippedoff - (U.S.A.)

Sharon

I am glad you will go away. Remember to SELL,SELL, SELL. Doesn't matter if you fib a little bit, forge signatures, withhold contracts, or change contracts after the fact....People on this board will plaster your name and company all over the INTERNET.

Brian

Get some time and fill out that complaint with Illinois States Attorney....NOW
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#3 UPDATE Employee

LAST REBUTTAL

AUTHOR: Sharon - (U.S.A.)

Fortunately for you, this is my last REBUTTAL. It is clear that you have nothing else to do but check my rebuttals and respond back to them. At least this is my job and I get paid for responding to them.

You can contact the proper authorities, unite with the BBB or the Attorney General's Office. Please have them correspond to us directly via writing. All correspondences will be responded to. Please make your claims and statements are clear with your merchant number, name of your business..etc. We are prepared to respond to you and to the other authorities that you're claiming to file complaints with.

This is a ridiculous claim and will not be tolerated by our company. Thank you for being so diligent with these rebuttals and look forward to hearing from you.

Thank you,
Sharon Tan
BankCard USA
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#4 Consumer Suggestion

Stay AWAY from BANK CARD AND SHARON TAN....OKAY GO IT

AUTHOR: Rippedoff - (U.S.A.)

Sharon Sharon SHaron

I don't have a wife and family. I literally have nothing better to do except devote my life now to stop people like you, your company, and LEase Finance Group. Its called Deception. I don't know you, but i dont care. You are probably a nice person. Its the industry you work in and the company you work for. Because you are in the field, prepare for our wrath. We are uniting. (BBB,FTC, Attorney generals, Internet sites, etc.)

As for this particular complaint:

contact Lisa Madigan
States Attorney Illinois....

DO IT NOW....I talked to a lawyer from her office last week. We are working on shutting them down. :)
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#5 UPDATE Employee

BUSA REBUTTAL

AUTHOR: Sharon - (U.S.A.)

Please read your signed contract. There is nothing illegal about holding funds-these terms were clearly disclosed in your signed merchant agreement. I was not personally attacking you so please do not do the same. Any threats made to me or our company (specially in writing) will be reported to the proper authorities.

Thank you,
Sharon Tan
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#6 Consumer Comment

Hey Sharon....

AUTHOR: Pizzaguy - (U.S.A.)

I don't think anybody's buying your b.s. Go ahead and do your damage control, but the word's out on your criminal enterprise. It's time to fold up the tents and come up with another multi-million dollar scam. I will see to it personally, that NO ONE, that lives anywhere close to where I do, does business with you. Does that piss you off? lol I hope so. Hope it pisses everybody in your company off. Maybe at least one of you has the balls to come down here and get in my face. I doubt it.

Brian Demmitt
Abilene, Tx.
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#7 UPDATE Employee

BANKCARD USA REBUTTAL-READ YOUR CONTRACT!

AUTHOR: Sharon - (U.S.A.)

There is nothing fraudulent about holding merchant's funds. The claims above are absolutely ridiculous. Read the terms and conditions of your SIGNED merchant agreement. These terms are clearly disclosed in your agreement. BankCard USA is not in the business of holding funds and keeping them for a profit. This is not the way we do business!

Please read your contract first before making this unintelligent conclusion. All you've done is make these negative and generalized statements. Any business owner would read the terms and conditions of their agreement before making any decisions. You obviously did not do that.

BankCard USA is a reputable company. We've been in business for 17 years-we have to be doing something right.
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#8 Consumer Comment

BANKCARD USA MAVERICK CARDSERVICES SCAM ARTISTS

AUTHOR: Retailoperations - (U.S.A.)

The only reason why these scam artists are responding back is the clear threat of them getting caught for what they illegally do. They will instantly approve you for an account and then let you process credit card transactions for a few days without any intensions of giving you the money.

Call them up and you get 7 different answers for the same questions you ask. They will refuse to accept payment for fees they arent legally entitled to. They will purposely cause chargebacks just to boost their fees. They will steal money from both the merchant and your customers. They will cancel refunds to customers and steal your money. They have dont it to us and we are taking legal action against this company and filing an additional lawsuit against the agent from BankCard. We immediately cancelled our account after 5 days with these crooks. Calling them will merely get you upset as they will try to blame you for them stealing money.

To all the people out there, STEAR CLEAR FROM BANKCARD USA. Make sure you read your contract because the company you think you deal with is infact another company. These companies will commit so much fraud, they will instantly change their company name to another one. Then if you look at your contract it will say an entirely different name. If you Google the Company Name on the contract you can see the fraud.
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#9 UPDATE Employee

BANKCARD USA REBUTTAL

AUTHOR: Sharon - (U.S.A.)

My name is Sharon Tan and I respond to all complaints on RipoffReport.com. I am looking into a complaint that you filed about your credit card terminal. I do not show that you are a merchant of ours. Please provide us with additional information such as your name, the DBA (doing business as) and/or your contact information. If you have your merchant number, that would be helpful as well.

Also please note that the lease of the credit card terminal is not through BankCard USA but through CIT Leasing. This signed lease contract with CIT Leasing is 'NON CANCELABLE'. The signed lease documents clearly state that on their contract-on 2 separate pages. Please contact CIT at (800) 747-1281.

Additional inquiries can be forwarded to me directly at (800) 589-8200, ext. 3512. You can also email them to me at sharon.tan@bankcardusa.com.

Until we receive the additional information, we will not be able to move forward with this complaint. We appreciate your inquiry and will wait for a respond back from you.

Thank you,
Sharon Tan
Operations Department
BankCard USA
(800) 589-8200 ext. 3512
(818) 540-3712 fax
sharon.tan@bankcardusa.com
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#10 Consumer Suggestion

Write your Attorney General and FTC

AUTHOR: Gloria - (U.S.A.)

Hi,

This is so typical. Independent Rep comes and makes a deal, and then somewhere along the line Lease Finance Group Comes in and says you have a Irrevocable Lease and it doesn't matter what the Independent Rep Told You. When in reality, the Independent Rep is supposed to abide by the rules and explain everything, but doesn't. So as I said, the trick is, It is always the Other Guy!!!

Irrevocable Leases should be OUTLAWED. As a recipient of this lease, were you told it was Irrevocable or Non-Cancellable? and at the time you purchased the equipment, where you given a Truth in Lending Statement of how much it would cost you over the life of the lease??? I don't know in your state, but in California, if a full disclosure is not given at the time of purchase, this is Fraudulent.

I have been making this suggestion to many other people being RippedOff by CIT & Independent Reps. So far, I have received no additional calls since I did this plus told CIT that this was FRAUD & FORGERY. But who knows???? So check this out>>>>
You may want to send a complaint to FTC (Federal Trade Commission). I did and received a response saying they don't do individual cases. However, if they log enough complaints, they will start an investigation and possibly legal action. So here is the link: https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01 to the FTC complaint forms. I've told many people about it, so you may want to do the same. Make sure you give specific examples or even let them know you have documentation of deceptive or misleading information. Please remember if things weren't CLEARLY disclosed at time of sale, this may be FRAUD in most states

Also, you may want to file with your State Attorney General. I haven't given up, but it does take a while for the squeaky wheel to be heard.

The lease finance group did file to the credit bureau as a lost debt. However, I recently refinanced my home. I showed the Financing Company all the correspondence I had with this company, plus the many RipOff Reports, and she had a great laugh and I got my loan at a very low interest rate.

As far as CIT, here is their main site: http://www.cit.com/main/default.htm . Also, within this site, I found e-mails and have sent copies of my rip-off report, including a copy of all the complaints listed under Lease Finance Group in the Rip-Off site. Here are some e-mail addresses, you may want to send your concerns to: investor.relations@cit.com, corpcomm@cit.com, directors@cit.com, Support@LFGNet.com Just to let them know how you feel about their fraudulent relationships with Independent Sales Representatives.

I did get the Rip-Off Report Do-It-Yourself Guide and it did have some good steps to follow. However, it was a little lacking in the cyberspace rip-offs. I've been paralleling the thoughts or ideas in this Guide to try to apply them to the internet. For example, instead of sending faxes, send e-mails. So every web site I am interested in, I look for e-mails and make up a group listing & start bombarding them with e-mails and include my rip-off report, plus any other rip-off concerns.

I hope this helps. Thanks, G for California
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