- Report: #1140568
Report - Rebuttal - Arbitrate
Complaint Review: Bankers Life & Casualty Company
Bankers Life & Casualty CompanyNationwide USA
Bankers Life & Casualty Company Bankers Life Agent Scam Cincinnati Ohio
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I made an account just to help get the word out on Bankers Life. If you look at Ripoff reports or just google Bankers Life Scam you will come up with all sorts of negative reviews. A lot of these negative reviews will be refuted by current employees, wait until they leave and get hit with chargebacks. I was willing to just cut my losses and never mention this company again until they claimed I owed them money, and have been working to get the word out ever since.
Bankers Life will claim that you owe them money after you leave. This 100% will happen, and many other reviewers will tell you this as well. I left the company and it wasn't until 10 months later I was getting calls from a 3rd party claiming they had bought my debt to Bankers and I owed them. This happened to every single person I stayed in contact with who also left Bankers as well (6 total). This charge does show up on your credit report and will damage your credit if you dont get it settled. What they do when you leave is they give your customers up to experienced agents they are referred to as "orphans", and these agents will try and get them to cancel their policy with you and sign them up on something under them (misleading the customer to believe it is a better policy or more suitable to their needs). I was a field trainer (which is sad in itself because I was only with the company 7 months and I was one of the more tenured people) and I saw my boss do this to show me how it was done before he started giving me orphans, which is when I quit. When the client switches policies before they have had it for a year, that creates a chargeback for the selling agent, and they will charge you this whether you work their still or are no longer with the company.
I could go on and on about how negative the job is, but I'll just highlight one. The cold calling setup is brutal, and I think most people know what they are getting into with cold calls but its unethical what they do to these senior citizens. They have 20 stacks of like 100 cards for you to call (split between 25 agents in the office), and all these people are 64+. The problem is you only get a new batch of 64 year olds once a year, so for the rest of the year you are literally calling people that were called the day before by one agent, and the week before by another, and 4 times last week by 3 different agents. At my office we even wrote notes on these cards of the excuse we got so the next agent could be prepared for a rebutal, and many of these cards would have notes of 6-7 different peoples handwritting. The "leads" that you pay for are barely better, and some of them are the same names that are on the cards you have been cold calling for months, which leaves me to wonder if the customer actually requested the information or if it is just more misinformation they are feeding the agents. I had several leads tell me they didn't request the information but I passed it off as them forgetting, after all they are seniors, but I really question it now.
Skip this company and continue your job search. Hopefully this helps someone, I wish I had got that advise.
This report was posted on Ripoff Report on 04/21/2014 04:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/Bankers-Life-Casualty-Company/nationwide/Bankers-Life-amp-Casualty-Company-Bankers-Life-Agent-Scam-Cincinnati-Ohio-1140568. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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