- Report: #531161
Report - Rebuttal - Arbitrate
Complaint Review: Barclay Bank Delaware
Barclay Bank DelawareInternet United States of America
Barclay Bank Delaware Farm Bureau Visa Pretended not to receive payment in order to raise rates from 4% to 25% Internet
*Consumer Comment: Billpay..
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One month after a low interest balance transfer, this company claimed not to get a payment that was early and over the minimum amount. We have confirmation from Bill pay it went out. They raised the interest rate and refuse to accept responsibility. "If it was our fault we would reverse the charge"
How do we know it is not their fault?
"Because the payment would have been processed."
Do not fall for their interest rates. They take your balance transfer and then "lose" your payment. Think about it, how can you prove you mailed the payment? You can't, unless you sent it certified. I have a confirmation from a Billpay service, yet they did not even flinch. I have perfect payment history, yet they would not even put me through to a supervisor. It is a SCAM.
This report was posted on Ripoff Report on 11/30/2009 09:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/Barclay-Bank-Delaware/internet/Barclay-Bank-Delaware-Farm-Bureau-Visa-Pretended-not-to-receive-payment-in-order-to-raise-531161. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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