- Report: #565808
Report - Rebuttal - Arbitrate
Complaint Review: Barclays Bank - Juniper Credit Card
Barclays Bank - Juniper Credit CardPO BOX 13337 Philadelphia, Pennsylvania United States of America
Barclays Bank - Juniper Credit Card Overl limit fees Philadelphia, Pennsylvania
*Consumer Comment: What problem...
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Juniper still refused to help me with removing the fee and said I could receive another fee if don't bring the balance under the credit limit within 20 days. Hence, I am making sure my payments are brought my account current.
However, the customer service department and supervisors were not helpful in the least and did not even consider my position. They were very adamant about that they could only remove a fee if it was in error. They do not care if you are a customer with them for 10 years and never had a late payment.
Also, this company has multiple complaints about assessing late fees and over the limit fees and not reversing the charges or working with the consumer to correct the problem. I feel this problem is getting out of hand and needs to be addressed with the company if possible.
This report was posted on Ripoff Report on 02/07/2010 07:33 AM and is a permanent record located here: http://www.ripoffreport.com/r/Barclays-Bank-Juniper-Credit-Card/Philadelphia-Pennsylvania-19101/Barclays-Bank-Juniper-Credit-Card-Overl-limit-fees-Philadelphia-Pennsylvania-565808. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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