- Report: #1128500
Report - Rebuttal - Arbitrate
Complaint Review: Bare Bones Work-wear
Bare Bones Work-wear, Select State/Province USA
Bare Bones Work-wear Bare Bones Work Wear They practice a shipping policy other than what they advertise. internet
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My review is based on the practice that Bare Bones uses on the Amazon.con web-site in regard to their shipping policy. I placed an order for an item on February 28th where the item Product Page listed shipping as '1-2 days'. Days later I received notice that the item was expected to be delivered in 10-14 days, I called and spoke with a representative at Bare bones. It was then explained to me that they practice a pre-shipment process whereby a 4-7 day period precedes the actual shipping of an order. The representative also mentioned that the item is shipped from their distribution center located in Kentucky, rather than one of their actual stores. There is no mention/warning of this pre-shipping period on their product information page on Amazon, or any other way that a customer could expect their purchase would be delayed before shipping. This causes a customer to receive their purchase much later than they would expect to, especially due to the posted '1-2 days' shipping advertised. Amazon has yet to be informed of this experience.
This report was posted on Ripoff Report on 03/05/2014 11:50 AM and is a permanent record located here: http://www.ripoffreport.com/r/Bare-Bones-Work-wear/Select-StateProvince/Bare-Bones-Work-wear-Bare-Bones-Work-Wear-They-practice-a-shipping-policy-other-th-1128500. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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