• Report: #149527

Complaint Review: Bargain Network - Leisure Plus - Experts On Call - Questsavers

  • Submitted: Tue, July 12, 2005
  • Updated: Fri, July 22, 2005

  • Reported By:Adolphus Kentucky
Bargain Network - Leisure Plus - Experts On Call - Questsavers
www.bargain.com Internet U.S.A.

Bargain Network - Leisure Plus - Experts On Call - Questsavers Called bargain network and got three parasites on my bank account! RIPOFF Plano, Texas *EDitor's Suggestions on how to get your money back into your bank account!

*UPDATE Employee: Consumer Affairs Manager

*UPDATE Employee: Consumer Affairs Manager

*UPDATE Employee: Consumer Affairs Manager

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June 2003, I was looking for a house to rent or a house to buy. My mom saw a commercial for Bargain Network on TV. We thought it was a good idea to call.

I called the number on TV. Somehow with smooth talking they convinced me to give them my bank number. It would be free for 30 days. And I could cancel within 30 days.

What I got in the mail was not really what I wanted. I called THE SAME NUMBER and cancelled within thirty days. I never saw Bargain Network take any money from my account, so I didn't worry any more about it.

Since I am busy, and use my debit card a lot, I didn't notice until some time later that Questsavers, Experts on Call, and Leisure Plus were EACH taking 9.95 out of my account each month. A total of 29.85 each month.

With investigation, I found out Bargain Network was behind this money being taken from my account. But they were using the names above.

I want my money back, but it seems impossible. They have taken over $700 out of my account, and I did not even know I was a member, and NEVER used their services.

When you call Bargain Network, expect to be on the phone for an HOUR. That is, unless you want to enroll as a member. Me and my mom have spent several HOURS on the phone with these parasites, mostly being put on hold. We never talk to the same person. They are difficult to understand.

They promise a tape proving I agreed to these three parasites. But who cares? Whatever I ordered, I ordered from Bargain Network. I called Bargain Network and cancelled. To cancel with these other companies, I had to call a totally different number, a number I didn't even have.

THEY ARE FRAUDS. There are STILL ads on TV for Bargain Network. They are STILL taking people's money! And there is no - telling what name they use, or how much money they will take. SOMEONE NEEDS TO STOP THEM!!! My family plans to do all they can to stop them.

MTS
KNOXVILLE, Tennessee
U.S.A.

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
[email protected]
badbusinessbureau.com
www.ripoffreport.com

Don't let them get away with it.
Make sure they make the Rip-off Report!

We are not lawyers.
We are not a collection agency.

We are Consumer Advocates.
...the victims' advocate

WE are Civil and Human Rights Activists

We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.

This report was posted on Ripoff Report on 07/12/2005 11:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Bargain-Network-Leisure-Plus-Experts-On-Call-Questsavers/internet/Bargain-Network-Leisure-Plus-Experts-On-Call-Questsavers-Called-bargain-network-and-149527. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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Updates & Rebuttals

#1 UPDATE Employee

Consumer Affairs Manager

AUTHOR: Melissa - (U.S.A.)

Nothing is more important than our customers' satisfaction and our Company's reputation. We take pride in researching and responding to our customers' concerns. If you are interested in us researching you concners, please contact our Consumer Affairs Department via email at [email protected], via mail at 2700 West Plano Parkway, Plano TX 75075 or toll free at 1-800-527-5517, option 2.
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#2 UPDATE Employee

Consumer Affairs Manager

AUTHOR: Melissa - (U.S.A.)

Nothing is more important than our customers' satisfaction and our Company's reputation. We take pride in researching and responding to our customers' concerns. If you are interested in us researching you concners, please contact our Consumer Affairs Department via email at [email protected], via mail at 2700 West Plano Parkway, Plano TX 75075 or toll free at 1-800-527-5517, option 2.
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#3 UPDATE Employee

Consumer Affairs Manager

AUTHOR: Melissa - (U.S.A.)

Nothing is more important than our customers' satisfaction and our Company's reputation. We take pride in researching and responding to our customers' concerns. If you are interested in us researching you concners, please contact our Consumer Affairs Department via email at [email protected], via mail at 2700 West Plano Parkway, Plano TX 75075 or toll free at 1-800-527-5517, option 2.
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