- Report: #721573
Report - Rebuttal - Arbitrate
Complaint Review: BargainBasementPrinting.com
BargainBasementPrinting.com82 Broad St Ste 312 Boston, Massachusetts United States of America
BargainBasementPrinting.com Bargain Basement Printing Worst Printing Company Ever - Stay Away! Boston , Massachusetts
*Consumer Suggestion: Car Example
*Author of original report: Your rebuttal holds no merit
*REBUTTAL Individual responds: Bargain Basement Printing is Not For Amateurs
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On March 5, 2011 I received my order HOLY %$@# What a disappointment!!
I will NEVER order anything from them again!!
The online proof they showed me of what my business cards would look like DID NOT match the crappy business cards that I received. See the photos below that show the snapshot of the PROOF they showed me and the image of the cards that I received.
This is the proof of the front
(see photos at BargainBasementPrintingSucks.Wordpress.com)
This is the proof of the back
Notice the amount of white space around the logo on the front of the card
Notice the amount of white space around the copy/text on the back of the card
I think both proofs looked great so I approved the job to be printed BUT take a look at what they sent me
They printed it right to the edge of the card and it looks SLOPPY! (Nothing like the proof)
They printed the copy right to the edge and even cut off letters!
This looks NOTHING like the proof!!!!!
Would you use these business cards??? I certainly hope not!!
What would a customer think of you as a business person if you used such sloppy cards?
They would probably worry that if this type of business card is acceptable to you then what else do you think will be acceptable in your work that really isnt?
Just like the sloppy and crappy job that BargainBasementPrinting.com did on these cards is totally UNACCEPTABLE!!!
They DID NOT print these cards properly and it was a HUGE waste of money! The cards I ordered were 2 sided full color cards. The proof shows plenty of white space around my logo on the front of my card and plenty of white space around the text/copy on the back of my cards BUT take a look at the CRAPPY cards they sent me. The logo is printed right to the edge and looks horrible. The text/copy on the back is also printed right to the edge and partially cut-off.
(see photos at (((link redacted))))
I think you would agree that these cards are unusable.
I would NEVER give these to a potential customer as a representation of my business! would you?!
How did BargainBasementPrinting.com reply?
Here is their reply:
Thank you for choosing bargainbasementprinting.com for your printing needs. I apologize that your order had not come out as you had expected. However, all sales with Bargain Basement Printing are final and we do not offer re-prints or refunds on any orders. Skylr, thank you again for choosing Bargain Basement Printing.
Perry the Printer
Bargain Basement Printing
What a JOKE?
This is their idea of customer service.
They are a very short-sighted company and my prediction is that they WILL NOT be in business very long.
How short-sighted is it to not refund or reprint the job since now I will NEVER re-order from them and I will tell everyone I know about my experience.
They sell other much more expensive printing services such as flyers, brochure and presentation folders all of which I will need at some point. So they keep my $20 but only to lose THOUSANDS of dollars in future sales from me.
What do you think? Are you sick of companies like BargainBasementPrinting.com treating customers like they dont matter?
I only lost $20 but c'mon - it's the principle! This has to be the worst printing company ever!
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
This report was posted on Ripoff Report on 04/24/2011 07:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/BargainBasementPrintingcom/Boston-Massachusetts-02110/BargainBasementPrintingcom-Bargain-Basement-Printing-Worst-Printing-Company-Ever-Stay-A-721573. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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