- Report: #548876
Report - Rebuttal - Arbitrate
Complaint Review: Barnes and Nobel
Barnes and NobelInternet United States of America
Barnes and Nobel charged my gift card then did not ship goods. They gave credit to my gift card which I no longer have Internet
charged my gift card then did not ship goods. They gave credit to my gift card which I no longer have. I complained and they said they would give me credit on another purchase so I buy another book, this time a download because I do not trust there shipping any more but then they reply
Unfortunately, this item is shown that it has been downloaded so there is no refund that can be offered at this time.
Now they just ignor my emails and I am screwed. Buy from Amaon, they do not charge until after they ship. When I buy a book from Amazon that they can no longer supply they just do not charge me so I do not have to try to get a refund.
I will never buy any more books from Barns and Nobel and they obviously do not care about their brand any more. I buy books constantly and have never had a company treat me this way.
This report was posted on Ripoff Report on 01/02/2010 06:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/Barnes-and-Nobel/internet/Barnes-and-Nobel-charged-my-gift-card-then-did-not-ship-goods-They-gave-credit-to-my-gif-548876. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.