• Report: #1085787

Complaint Review: Barrios Automotive Designs

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  • Submitted: Thu, September 19, 2013
  • Updated: Thu, September 19, 2013

  • Reported By: OrlandoCruiser — Kissimmee Florida
Barrios Automotive Designs
1222 29th Street Orlando, Florida USA

Barrios Automotive Designs Jean Barrios Owner Fabricator etc Barrios Automotive Designs? What designs? Low Quality Work! Not Certified to touch your car or truck! Orlando Florida

*Author of original report: Fictional Story? NO LIE

*UPDATE Employee ..inside information: False/No Such Customer/Fictional Story

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Barrios Automotive Designs & Repair one of the worst shops you can go to in Orlando FL for anything Body shop related! Dont ever take your car there, very shady operation. The staff working there seem to think people are rich for some reason, they treat there customers like crap. I was reffered to them by someone and had one of the worst experiences ever.

I was told that Jean Barrios was the best in what he did but I never seen him work on anything. I took a look at there facebook page and noticed that Jean was no where to be found. I was also told that there family friendly but when calling there number either sent to voicemail or was hung up on. I was strongly considering bring my car to this shop to get some paint work done on my 2011 Dodge Charger after seeing some of the work they had done in the past. I was convinced that this was the right place but after not being able to get in touch with them it seemed they didint want my business.

I spoke briefly with the person that reffered me to them and asked if this is how they were treated and they said not at all. I then went by there shop on Orange Blossom Trail and noticed that everyone there said they were the boss and never once did I meet a Jean Barrios. I was surprised after looking at there site and facebook page id at least get to meet the man that was behind the operation.

Second thing that was bothering me was the lack of tools in the workshop. Who has a shop with full signage out front of there door and not many tools to get the job done? I then asked a heavy set gentleman that was there about Jeans were abouts and was told that he was in charge and that Jean was not available at the time. I spoke with this person and was given a quote for Matte Black racing stripes for upwards of $2500.00. I was surprised as it was only 1 stripe down the hood over the top and down the trunk. I thought about it and said I guess Ill see you guys some other day.

By the end of seeing the operation I got into my car and drove home. On the way I thought about that experience and decided not to give up. I honestly thought there work spoke for itself but second guessing at this point as seeing there opertion wasnt up to par. No paint booth as advertised, hardly any tools and people hanging around everywhere. I then decided to try to contact via email and send pictures to no avail never recieved any kind of response.

Thinking about it there are to many shops out there doing false advertisement, almost had me hooked as the pictures that I had seen were some what believeable but after this I dont think so. I will advise anyone thinking about going to this shop to think twice. The way they advertise is just so mis-leading and there work shop was just a mess and not professional. Also a big thing to look out for is true verification of certification, I mean honestly anyone can put ASE certified on there sign or ICAR Certified. Get the truth and ask questions and get real proof like certificates and maybe even references. I was surprised because I was excited about getting my car done by someone that supposed be professional but by the looks of it just another fly by night body shop.

Im making this report because I think its important for consumers to beware of whats out there. If you want one to one service as advertised make sure its true. I like taking my car to shops that have the one to one because I feel comfortable dealing with someone I can trust first hand. Not getting a middle man giving me high estimates with no real explanation.Good luck to them and to anyone who wants to deal with these people! Very un-professional!!! 


This report was posted on Ripoff Report on 09/19/2013 11:12 AM and is a permanent record located here: http://www.ripoffreport.com/r/Barrios-Automotive-Designs/Orlando-Florida-32805/Barrios-Automotive-Designs-Jean-Barrios-Owner-Fabricator-etc-Barrios-Automotive-Designs-1085787. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Fictional Story? NO LIE

AUTHOR: OrlandoCruiser - ()

Not sure where these people are getting there facts from but this isnt some fictional story. Looking at there list it seems they think im some make believe story that never happened. In fact calling a potential customer a liar should seem pretty dishonest in trying to find out who I am. There location at the time of visit was right across the street from a BMW dealership and not to far from the Universal Technical Institute. If Barrios Automotive is looked up there new location is not on Orange Blossom Trail. 

No invoice was provided to me as stated there was nobody that could respond to my request with a straight answer at the time was given an estimate from the hip. A friend of mine reffered me as stated to Barrios Automotive based on there technical skills selling me the fact that they did everything custom. Seeing there potential based on photos led me to believe that they were the best in Orlando. Yes I do own a Dodge Charger after seeing an HHR done with a MATTE BLACK finish on there site I thought some MATTE BLACK racing stripes down the center would be great for the look im going with. Never even got to the point of getting a "written invoice" as they stated I should have.

So many areas to address here and not even sure if this is worth my time, its obvious they dont want good customers at there door. Not sure where they are going with the "ex friend of the owner" they must have issues all around or something. Why would your "ex friend" waste there time making a fake complaint? 

This report was simple to just express my experience with Barrios Automotive Designs. Again to anyone out there looking for a good shop in Orlando FL this isnt the one no matter what religious selling point they try to play on. Im taking my car to real professionals who care about good customers. At this point id rather take my car to Ultimate Auto or bigger name shop that does quality work and treats there customers right and doesnt play games with them. Good luck to anyone that wants to use there service.

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#2 UPDATE Employee ..inside information

False/No Such Customer/Fictional Story

AUTHOR: B.A.D HR Dept - ()

Our Dearest Fictional Customer, we will make this short and simple.

 

1.No Evidence of such Customer exist.

2.We are not on Orange Blossom Trail.

3.We have a State of the Art Paint booth Certified by Orange County Fire Commissioner.

4.We know you are an Irate ex Friend of Owner (Not an Actual Customer).

5.No Emails from Such OrlandoCruiser,No Such Photos Provided.

6.No Communication with such said customer with a 2011 Dodge Charger.

7. We only provide written estimates with our company letter head and logo (In which you did not receive because you are Fictional)

8.Attempts to Discredit/Defame Barrios Automotive Designs will offer you a very lengthy Court Visit.

9.Sadly, RIPOFF REPORT does not investigate,or actually ask the individual for any written estimates/Proof of receipts or for any services rendered.

 

NO PROOF !!! NO HONEY!!!  This "story" was all fictitious and wasted our time and every one of our future clients time...

PLEASE See our 5 star rating on our Facebook Page!!! We are a family oriented business and provide great customer service and we have great employees willing and ready to help you.  

This fictional character will try hard to knock down our walls and will not suceed, It's with great pleasure to announce that we are a Christian owned company...See the wings on our logo means we are protected by the almighty! God bless.

Sincerely,

 

Barrios Automotive Designs Human Resources Department

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