- Report: #956109
Report - Rebuttal - Arbitrate
Complaint Review: Basement Technologies(BTI) Rainsoft
Basement Technologies(BTI) Rainsoft40 Hudson St. Canton, Massachusetts United States of America
Basement Technologies(BTI) Rainsoft James Pratt Rain Soft Distributor misleading practices force sales people to lie Canton, Massachusetts
*Consumer Comment: Neutral experience
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New England Distributor for the Rainsoft line of Water Purification systems...
If you're foolish enough to pick up one of their "Free Water Test" kits and mail it in,
you will be pursued relentlessly by telemarketers offering to have a "Technician"
come into your home to perform a "free evaluation"
they test for hardness, chlorine, and perform a series of performance tests against their own conditioned water using a portable filtration system...then the fun begins
unless you physically remove them from your home they will not stop selling you on
their $5000 glorified water softener
Of course we all know that the water sucks...if you want to do something about it,
here's what I suggest:
1) Test your own water...for $30 you can perform your own, more extensive, battery
of tests and remain in control of the results
2) Educate yourself on the options...Know what water hardness is, and how to
remove it, understand the pros and cons of Reverse Osmosis vs regular
3) Look online for suitable solutions and be smart with financing...there are
dozens of manufacturers that will sell direct to the public and most accept
major credit cards, don't finance through Home Depot or BTI
In case you're wondering...yes, I am a former employee...I refused to enter
people's homes under false pretenses, pretending that I was from the "City
Water Dept." or some other BS story the telemarketing whores used to set a
If you get a call from these jerks, or see the kits hanging in Home Depot,
remember...you've been warned
This report was posted on Ripoff Report on 10/17/2012 08:44 AM and is a permanent record located here: http://www.ripoffreport.com/r/Basement-TechnologiesBTI-Rainsoft/Canton-Massachusetts-/Basement-TechnologiesBTI-Rainsoft-James-Pratt-Rain-Soft-Distributor-misleading-practices-956109. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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