• Report: #1036614

Complaint Review: Basic Auto Sales

  • Submitted: Thu, March 21, 2013
  • Updated: Thu, March 21, 2013

  • Reported By: Mb389 — Richmond Virginia
Basic Auto Sales
11371 Washington Highway Ashland, Virginia United States of America

Basic Auto Sales Unscrupulous dealership Ashland, Virginia

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My boyfriend and I visited Basic Auto Sales in March 2013 based on their guaranteed credit approval and the selection (and prices) of the vehicles advertised.  He was careful to make sure he chose a vehicle that he could well afford based on his current income.  When we got to the dealer, none of the vehicles advertised were on the lot.  Bill Temple (salesman)/finance manager quickly placed him in a beat up Cobalt with the check engine light on because the previous owner missed an oil change.  This was the only vehicle that would work with their [mysterious] program despite it being several thousand dollars higher than the vehicles he was considering.  They told him point blank that he had no other options than to buy from them or a buy-here, pay-here dealership and treated him like a third-class citizen at best.  We left immediately after they separated us, put him a closed, locked office and attempted to have him commit to a vehicle without my [financial background] inputlittle did they know, I held the cash.

After the finance managers rude and snarky comment, I took it as a challenge.  I called my mechanic who referred me to JakMax Auto Sales in the West End.  PEOPLE OF RICHMOND, just because you have bad credit, you do not have to drive an un-maintained, high-mileage vehicle in POOR CONDITION that you HATE for a cost and interest rate you simply cannot afford!  JakMax works with lenders in the area, NOT CAC, and also guarantees you financing.  UNLIKE Basic, this dealer is trustworthy, respectful, compassionate and has excellent quality vehicles at truly great pricing!  Basic AS wanted to charge over $1000 in finance and bank fees in addition to incredibly high interest (29%+) and required a two year warranty with over 100% markup/profit to the dealerwhich covered almost nothing [by the way, its ILLEGAL to REQUIRE a third-party warranty on a loan].  All in all, he was being strong-armed into a 2007 Cobalt, which needed heavy body work, had a check engine light on for the low-low price of $2000 down and several hundred dollars a month for 2 years (total cost almost $13k for a $6200 car=buy-here, pay-here territory).  Those with poor credit are people toolike my boyfriendand if you are wise, you will consider ANY other option before visiting this ethic-less dealership.

JakMax Deal: 2006 Saturn Vue, Good mileage/year, 3 year/unlimited miles comprehensive warranty AND allowed to take for a pre-purchase mechanics inspection (Basic did not allowsuspicious!!?).  Blue book on the Vue is $6900; total cost despite poor credit (incl. warranty [sold at cost] VA tax, title, tags, [low] processing fee and ALL interest over the loan) $8017.  Down payment MUCH lower than Basic AS and monthly payments almost $150 less/ mo. for 21 months vs. 24 at BAS.

This report was posted on Ripoff Report on 03/21/2013 06:05 AM and is a permanent record located here: http://www.ripoffreport.com/r/Basic-Auto-Sales/Ashland-Virginia-23005/Basic-Auto-Sales-Unscrupulous-dealership-Ashland-Virginia-1036614. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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