• Report: #563263

Complaint Review: Basic Car Parts of Monroe Louisiana

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  • Submitted: Mon, February 01, 2010
  • Updated: Wed, February 03, 2010

  • Reported By: A Modi — Morganville New Jersey United States of America
Basic Car Parts of Monroe Louisiana
Basic Car Parts of Monroe Louisiana Monroe, Louisiana United States of America
  • Phone: 18772591938
  • Web:
  • Category:

Basic Car Parts of Monroe Louisiana Sent the wrong parts for my Toyota Sienna LTD AWD Sideview mirror and charged me for the restocking fee Monroe, Louisiana

*Consumer Comment: TOYOTA AND GENERAL MOTORS HAVE BEEN NAMED IN A LAWSUIT....

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I busted passenger side mirror fro my Toyota sienna LTD AWD; It is a specialty mirror with integrated turn signal, memory, and heated. I spent considerable time  with Stacy Hatten of Basic Car parts making sure that she understood what I needed and informing her that if the part didnot fit my van, I would be able to return it without any charges. I also gave her the OEM part# from Toyota thta would fit my VIN#. She called back after 2 days and told me that she located the part for me and I agreed to $200 price; once again making sure that it was returnable without any fees if it did not quite meet my specifications.


I received the part after 2 days and lo and behold. it was a basic garden variety sideview mirror that I could have bought for under $50. When I called her to complain, she propmtly passed me on to the famous "Jim" charitably described in other ripoff reports as country bumpkin. He palyed around the same game like: will call you back soon; computer down etc. etc. I did get him to agree that he woould refund me fully.


After a week I got my RMA and shipping label and a week after that I got my refund minus 10% restocking fee. When I called to complain, I was put thru' the usual jerking around.


I will never buy from these guys again. Jim seems to think that he can rip people off at will.


 


This report was posted on Ripoff Report on 02/01/2010 05:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/Basic-Car-Parts-of-Monroe-Louisiana/Monroe-Louisiana-/Basic-Car-Parts-of-Monroe-Louisiana-Sent-the-wrong-parts-for-my-Toyota-Sienna-LTD-AWD-Sid-563263. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

TOYOTA AND GENERAL MOTORS HAVE BEEN NAMED IN A LAWSUIT....

AUTHOR: Karl - (USA)

can be 'Googled'.


*Anyone can 'Google' this- TOYOTA AND GENERAL MOTORS HAVE BEEN NAMED IN A LAWSUIT, and read the November 2007 article on the web about how managers at a plant in California shared by Toyota & GM were allegedly covering-up "defect reports", correct?



Don't forget to 'Google' this- TOYOTA TWITTER SLUDGE, and join in on the conversation, okay?



Thank You.



**************************SHORT POEM ALERT*******************************



Hickery dickery dock

Keep watching Toyota's stock

It'll continue to plunge

Hurry quick get the sponge

Hickery dickery dock.



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