• Report: #742638

Complaint Review: Bass Pro Shop Rip Off Report

  • Submitted: Sun, June 19, 2011
  • Updated: Mon, October 10, 2011

  • Reported By: Marh — Clermont Florida United States of America
Bass Pro Shop Rip Off Report
Ft Lauderdale Dania, Florida United States of America

Bass Pro Shop Rip Off Report Bass Pro Bass Pro Bass Pro Bandits break into customers vehicle in parking lot Dania, Florida

*Consumer Comment: Bass Pro Corporate are crooks and theives

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Customers Beware. Our pick-up truck was broken into while we shopped. Thieves damaged our truck and stole items and cash. Employees and local police stated "it happens here all the time". Employee also pointed to a break in the fence where thieves enter lot. We examined fence next day to find a tear in the fence with vines growing in the fence making it clear it has been torn for quite some time. Employees stated security camera does not record and is not monitored. If it is clear to BASS PRO is aware of the problem, shouldn't an effort be made to protect the customers property. Further investigation has over 30 break ins so far this year and customer vehicles actually stolen. An employee stated to us "pick-up trucks are stoled from here all the time". We parked on the hard surface directly under the lights and the truck was locked. Shame on you Bass Pro for not investing some of your profits into protecting your customers property. Customers Beware.

This report was posted on Ripoff Report on 06/19/2011 07:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/Bass-Pro-Shop-Rip-Off-Report/Dania-Florida-/Bass-Pro-Shop-Rip-Off-Report-Bass-Pro-Bass-Pro-Bass-Pro-Bandits-break-into-customers-vehic-742638. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Bass Pro Corporate are crooks and theives

AUTHOR: R. west - (U.S.A.)

 I have a friend who is in a current lawsuit against Bass Pro Shops. His work truck was damaged by Bass pro employees on a forklift, during the Grand opening of the Garland TX store. Bass pro refused to repair it or file a claim on it. It was his work truck and the damage made him appear "trashy" when he pulled up to a customers home. His business fell off almost 90% that very week due to the first impression made to customers with the damaged truck.

In the lawsuit his attorney did not handle it well, at the day of trial his attorney stated he was not ready, but the court forced him to go to trial anyway. My friend spoke up and stated his attorney had not even completed discovery. The Judge (a friend) of the Bass pro attorney told them to go into the hallway and complete discovery.

After the accident, 9 employees of the store and over 10 at the corporate office dealt with the damage, but at trial, Bass Pro through its attorneys testified to the court that all those employees no longer worked there and they could not provide contact information. They claim no insurance claim was filed so they could not provide any insurance records. Bass pro also refused to turn over any forklift driver information, names, certification, etc. claiming none of the worked there any more either. Bass pro also testified that the video surveillance had gone out for that a 15 minute time span when the truck was struck.

Without any documents are testimony from the employees who handled it, or the forklift drivers themselves, He was forced to except less than even the damage to the truck was, he got nothing for their stalling and destroying his business.

The important part is what came after they settled that day. Within a week he discovered all the forklift drivers names, including the one who struck the pickup, who said he had been fired for it, and that it was captured on surveillance video. It was discovered that all 10 employees at its headquarters, and 8 of the 9 at the local store were still there, AND BASS PRO HAD LIED TO THE COURT ABOUT THEM NO LONGER BEING EMPLOYEED.

It was also discovered, and he has the documents on the fact that the lies and deception were due to the fact that it was there Grand Opening and someone at the headquarters had never extended the insurance policy to cover that new store. That was a violation of state law, county law, and city ordinance.

Everything Bass Pro Shops stated on the court record, was a lie a perjury. My friend then started taking attempts to correct the lies and get something done about it. The attorney for Bass pro refused to return his calls, so he sent a letter to Johnny Morris and the CEO of the board for Bass Pro.

Mr. Morris is just a figure head since the co. went public and has no power, the CEO has no daily control, he just sits on the board. They both instructed the headquarters and attorneys to correct what had happened, and not to put the company in a bad light. That was the right thing for them to do. The problem is the headquarters and the attorneys decided avoid having to admit what they did in open court, and the punishment that goes with that. So they decided to go back to the judge who was a friend, and asked for a restrain order to keep the victim from telling anyone or contacting anyone to do something about it.

That entire company from the head down is nothing but liars and crooks, even after they are proved to be lying they would rather spend thousands of dollars in a cover up, than admit a few employees crossed the line trying to hide the mistakes they had made, at the time of the Grand Opening and after the accident.

Take your Business to Academy, Cabelas, Walmart, or any other store but them. Liars do not deserve your business.

You can read the documents at this link;      http://courtecom.dallascounty.org/pav/

enter the case number with no spaces or dashes, cc0809862c. Look at the entries on 6-8-11 and 10-7-11.
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