• Report: #906426

Complaint Review: Bass pro shop

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  • Submitted: Tue, July 03, 2012
  • Updated: Tue, July 03, 2012

  • Reported By: TrustWorthy — Cheektowaga New York United States of America
Bass pro shop
1579 Clark street road Auburn, New York United States of America
  • Phone: 315-258-2700
  • Web:
  • Category: Fishing

Bass pro shop Horrible customer serivice..recommend immediate changes..was rudely put on hold for over 26 minutes..still no answer..forced to hang up Auburn, New York

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Horrible first time customer experience at this location. Had called to see if someone at this location had any type of knowledge on antique fishing reels. I have an antique hendryx multiplier fishing reel that needs a professional opinion I even said I'd send pictures if it were possible. From there the individual working on 7/3/12 at 6:30 p.m whom was a female had told me that she was going to transfer me to a gentlemen named Tom whenever he made his way back up to the counter were her exact words. Was immediately suspicious and low and behold 27 minutes later Tom didn't find the counter or take my call. If I was paying this person to represent my company id vomit.

This report was posted on Ripoff Report on 07/03/2012 04:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/Bass-pro-shop/Auburn-New-York-/Bass-pro-shop-Horrible-customer-serivicerecommend-immediate-changeswas-rudely-put-on-906426. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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