- Report: #1044323
Report - Rebuttal - Arbitrate
Complaint Review: Bay Area Toll
Bay Area TollPO BOX 26929 San Francisco, California United States of America
Bay Area Toll Fastrak No help San Francisco, California
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Also it was very obvious it was a fraud in the picture it showed an older model pick up while the notice said it was an el dorado 2001. I informed them and they didn't even care.
I went to the DMV and they advise me to fill out form 256, so I did. DMV was going to send it Sacramento and put a notice freaud notice. I asked for a copy and I faxed it to Fastrak.
I received another notice in December and I called again. No help again...
Now it April 2013 and my CA refund was collected because I owed money. The violation came back..
When I called the collection agency I was trying to explain my case to the operator but she kept putting me on hold several times. [continued below]....
When I brought it to her attention she said I couldn't do anything notices were sent to my house. Which I never received (I let her know). So she said too bad its tooo late. I told her it was fraud and she no its not. She would not listen to me any more. I have to admit I was very upset and we started an yelling match.. I said I was asking for help and she was very unprofessional. Her response was she didn't care.
How can this happened? Two totally different cars.. so anybody could fall a victim to this.. and nobody will help... we just have to pay the fees because how can we prove its not our car when its obvious its a totally different.
This report was posted on Ripoff Report on 04/18/2013 12:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/Bay-Area-Toll/San-Francisco-California-94126/Bay-Area-Toll-Fastrak-No-help-San-Francisco-California-1044323. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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