- Report: #1116160
Report - Rebuttal - Arbitrate
Complaint Review: Baylor Centralized Business Services
Baylor Centralized Business Services2001 Bryan Street 2600 Dallas, Texas USA
Baylor Centralized Business Services Baylor doesn't honor Insurance claims, payments, or conditions Dallas Texas
*Author of original report: I had and have insurance
*Author of original report: I have had insurance for past 45 years
*Consumer Comment: Not sure what you mean
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I have a problem with Baylor accepting the Insurance "Tricare Explanation of Benefits."
13 Mar 2013 I was involved in an automobile accident. It was suggested that I go to Baylor so I complied and went to the emergency room. GEICO my car insurance, at my request, payed my $2500 benefit to the hospital. Tricare Prime my primary insurance (Retired Military) allowed $1133.87 cents and paid $1103.87 with $30 that I would have as a copay. When the Government saw that Baylor payment the Judge Advocate took back the excess amount. I paid my $30 payment, Talked to many people in the department without resolve. 23 Dec 2013 I talked to Darren with a skelaton crew. He said he "understood the situation, didn't see why there was a problem, would put mu account on hold, and get back with me later because of the holiday week". I believed him. He didn't call back, I got a statement that said If I didn't pay the $15000 it would go to collections and all manor of bad things would happen. I contacted the BBB and Baylor told them they hadn't heard of me. I sent BBB a copy of my data and haven't heard back other than a return email acknowledging receipt. HELP. I am willing to pay my share but Tricare 3rd party billing says I don't owe and sent Baylor a copy and letter saying I don't owe. This is Baylor Centralized Business Services 2001 Bryan Street 2600 Dallas, TX 75201-3005 214-820-3151.
Bottom Line the insurance company used preexisting rules and Baylor doesn't want to follow.
This report was posted on Ripoff Report on 01/16/2014 05:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/Baylor-Centralized-Business-Services/Dallas-Texas-75201-3005/Baylor-Centralized-Business-Services-Baylor-doesnt-honor-Insurance-claims-payments-or-1116160. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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