- Report: #1017596
Report - Rebuttal - Arbitrate
Complaint Review: Be Beau Hair
Be Beau HairDetroit, Michigan United States of America
Be Beau Hair Brielle X Louise TOOK PAYMENT DID NOT SEND HAIR AND NOW WILL NOT RESPOND BEWARE!! Detroit, Michigan
*Consumer Suggestion: be beau hair
*Consumer Comment: Be beau hair
*Author of original report: This company has no shame
*General Comment: I Agree!
*General Comment: This is wrong
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It took about a week to get an initial response, but they agreed to send out new bundles of hair as soon as I returned the original wefts. I did this on 1/24/13 and it was confirmed that they received it 1/30/13. I had yet to hear from them again despite several emails, and facebook messages and calls. In fact they erased my facebook posts along with other customers who had complaints.
Finally I received a response email from someone claiming to just be filling in for the owners and admitting that she had been erasing my posts, but still I have received no information about my hair ! So in short, they have my money, they have the returned hair and I am totally at a loss!!
As I explained to the young ladies, this is no way to conduct business, and in effect they are stealing from me.
Please BEWARE if you are thinking about purchasing, the hair may look pretty in the pictures, but you are taking a risk with them.
This report was posted on Ripoff Report on 02/20/2013 04:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/Be-Beau-Hair/Detroit-Michigan-/Be-Beau-Hair-Brielle-X-Louise-TOOK-PAYMENT-DID-NOT-SEND-HAIR-AND-NOW-WILL-NOT-RESPOND-BEW-1017596. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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