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  • Report: #1046621

Complaint Review: Beach Pros Realty

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  • Submitted: Sat, April 27, 2013
  • Updated: Mon, April 29, 2013

  • Reported By: Cheryl — virginia beach Virginia
Beach Pros Realty
1532 Nimmo PKWY Virginia Beach, Virginia United States of America

Beach Pros Realty Gail Bucker, Thomas Bucker, Christi Rhodes Sandbridge Vacation Rentals in Virginia Beach, horrible service, dirty Virginia Beach, Virginia

*Consumer Comment: Nothing but the best

*REBUTTAL Owner of company: Outpouring of truth. THANK YOU

*Author of original report: Beach Pros realty fakes good reviews and threatens/defames their customers that they victimized.

*General Comment: Have known Beach Pros Realty for Years..They are A+

*Consumer Comment: Excellent Experience

*Author of original report: Turn on the Bat Signal! APB!! Internet reviews are now a crime according to Christi Rhodes!

*REBUTTAL Owner of company: Need we say more?

*Author of original report: Let the madness speak for itself

*REBUTTAL Owner of company: Beach Pros Realty is the victim of a malicious mentally ill man.

*REBUTTAL Owner of company: Beach Pros Realty is the victim of a malicious mentally ill man.

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I followed a google ad when looking for a vacation opportunity for my family. I found an ad for vacation rentals in Sandbridge Virginia Beach that took me to beachprosrealty.com. Their website was very nice and when I called about an ocean front house, the girl was very nice. I booked one week in the peak season for $8995.00.

Two months later when I got there, the house smelled horrible, like onions and cigarettes.  The carpets were filthy like they had never been cleaned, there were crusty white stains on the couch upstairs that my child found, the pool and hot tub were full of sand. I called and asked for this to be cleaned up, and I spoke with Christi Rhodes, who is the general manager. She was very snotty and rude to me, and told me it had already been done, and will not be re-done. She actually called me a liar. Christi made the statement "you can leave and go back home if you want to, but you will not be refunded anything."

Bottom line, never use this company. You pay top dollar for crap. My family would have been better off staying in a hotel. At least they have staff that keeps them clean and sanitary.



This report was posted on Ripoff Report on 04/27/2013 07:43 AM and is a permanent record located here: http://www.ripoffreport.com/r/Beach-Pros-Realty/Virginia-Beach-Virginia-23456/Beach-Pros-Realty-Gail-Bucker-Thomas-Bucker-Christi-Rhodes-Sandbridge-Vacation-Rentals-i-1046621. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
3Author 3Consumer 4Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Nothing but the best

AUTHOR: Sherrie - ()

 I would like to express my opinion on Beach Pro Realty, especially that of realtor Christie Rhodes. She has been helping me for nearly a year find the "right" place for me and my kids to live. I could not ask for a more patient, kind, caring person than Christy! She is absolutely amazing and anyone who is retains her as a realtor gets much more than "just a realtor" she cares about her clients! I feel fortunate enough to call her a friend too! I know that if I need anything all I have to do is call her. She is just an amazing person all the way around! I highly recommend this realty company and if anyone asked for a referral she would be the first name out of my mouth, buying or renting!

Thanks for you all you have done Christy business wise and friendship wise! I can't imagine ANYONE saying something negative about you, your business or family!!

xoxo,

Sherrie Harris

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#2 REBUTTAL Owner of company

Outpouring of truth. THANK YOU

AUTHOR: GMbeachpros - ()

A sincere THANK YOU to the wonderful clients and/ or friends who, in response to being informed about this man's malicious and untrue internet attacks, happily have come to our aid in posting just a small fraction of what Beach Pros and Tom, Gail, and Christi work so hard to do. I encourage RipOffReport to investigate each and every positive post here. You will find real people who have worked with our company. Thank you so much to everyone who has responded here and on the other sites where this fraud has occured.

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#3 Author of original report

Beach Pros realty fakes good reviews and threatens/defames their customers that they victimized.

AUTHOR: vacation rentals - ()

Beach pros are resorting now to posting fake "great" reiviews on many websites. After doing more reasearch on negative reviews about the "beach pros" I found this review where an agent of Beach pros attacked, and slandered an upset customer, just like in this review. BUYER BEWARE

 

http://www.tripadvisor.com/VacationRentalReview-g58277-d2169999-Pearl_By_the_Sea-Virginia_Beach_Virginia.html#review_142604941

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#4 General Comment

Have known Beach Pros Realty for Years..They are A+

AUTHOR: Debbie- Fort Lauderdale - ()

I have personally worked with Gail and Tom for several years in marketing and advertising with Beach Pros Realty.  I have recently began working with Christie several months ago and they are some of the nicest people I have worked with.  They are true professionals who care about their company and each and every one of their properties.  Over the years, we have referred many families who have booked one of Beach Pros properties and we have always had nothing but excellent reviews. 

Take it from a professional who has been in the travel industry for close to a decade, the owners and the general manager Christie are all A+.  They take pride in what they do and I do know first hand they take care of each and every family who books with them.

Hopefully this will set the record straight and this kind of malice behavior and slander will not negatively affect a good honest company like Beach Pros Realty.

Plus...Sandbridge Beach is AMAZING and you WILL be in good hands with Christie and the Beach Pros!

 

 

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#5 Consumer Comment

Excellent Experience

AUTHOR: Karen Crimm - ()

I am getting married next year and would like to have my wedding at the beach. A friend of mine referred Christi Rhodes at Beach Pros Realty to me. I contacted Christi Rhodes inquiring about their beach house rentals and the possibilites of having my wedding there next year. She was and continues to be extremely helpfu and professional. She went over the the rental laws and rules with me and answered all of my questions and I do have a lot! I have seen and visited a few of their beach rental properties and I couldn't have been more thrilled with the choices. The properties are immaculate and very well kept. I am so thrilled and thankful that I have such a competent real estate team to work with. It sure takes a lot of pressure off me and I feel so good knowing that my day si going to be spot on perfect!! 

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#6 Author of original report

Turn on the Bat Signal! APB!! Internet reviews are now a crime according to Christi Rhodes!

AUTHOR: vacation rentals - ()

Do you honestly believe the calvary is going to reign down upon anyone you declare to have commited a crime (for exposing you), or that any potential customer who reads this is seriously going to think you are credible after calling this a crime and the "authorities" are "going to get" someone? Batman and Joker are not real, and the executive branch of government has no jurisdiction over online reviews about your crummy rental properties, and customer service...

Local authorites? Where does the internet reside? You would be better off marching down to the federal magistrate so they can laugh at you and tell you, HEY LADY YOU NEED SOME HELP! 

All you have done here is discredit yourself. You should feel ashamed but I don't think you are capable of looking in the mirror and admitting you were wrong.

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#7 REBUTTAL Owner of company

Need we say more?

AUTHOR: GMbeachpros - ()

Beach Pros Realty has turned this over to the local authorities and does not feel the need to respond further to this matter. I believe our points were proven perfectly by the cryptic ramblings of this poor man.

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#8 Author of original report

Let the madness speak for itself

AUTHOR: vacation rentals - ()

Well folks, just let the madness speak for itself. 

Christi, I am willing to bet you had a very traumatic childhood. I am also willing to bet it was a man/men who hurt you. What your mind did when it created a character of this evil criminally insane man (who doesnt exist by the way), is it projected who you REALLY are inside that you keep repressed. All the things you hate about yourself, IE being mentally/emotionally unstable, a liar, a cheat, malicious, all those things. Egoic disorders, such as yours, are very common in adults who were severly traumatized. 

I am pretty sure you probably project on all the men in your life as well, and probably don't have any men in your life at all, or any that stick around for more than a week.

Without giving you too much unsolicited, professional mental health advice, you should be getting help for your issues. People who were traumatized, and therefore are mentally and emotionally damaged/unstable are not mentally ill. They just need help to see that they replaced reality with their own.

I can assure you that it is not a crime to post about the defeciencies of a business online. I am sure you would like it to be a crime for someone to even contradict you. But I am sure with someone like you running the show, there will be many more of these, and there are several horrible reviews about Beach Pros, already. You guys only have a handfull of homes available to rent, unlike your competition who has hundreds. They probably get the same amount of negative reveiws as Beach Pros annually, and that's not a great ratio to have.

If all Virginians are like this woman, I don't ever want to meet another again. 

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#9 REBUTTAL Owner of company

Beach Pros Realty is the victim of a malicious mentally ill man.

AUTHOR: GMbeachpros - ()

Unfortunately this was a malicious and fraudulent report posted by someone whom our family owned and operated business once supported and tried to help. However, when this mentally unstable young man refused to work and money was not freely given to him, he began a malicious and fraudulent internet campaigne against us, along with harrassing and threatening phone calls, in an attempt to extort money from us. These threats and attacks were so frightening that an Emergency Order of Protection was filed for all of us. Its been a truly awful thing to go through.

We take our family business seriously and love what we do. So this kind of attack simply can't be taken lightly. This very sick man will be spending time behind bars, once again sadly. To the folks at Rip Off Report: I assure you, when the person (we do not have any guest who stayed with us with that name or anyone who reported any such incident with those very memorable details) is investigated, you will find unverifiable emails and dead ends. I have given you my real name and direct contact information and welcome you to call us at Beach Pros Realty. We plan on taking every necessary step to remove this terrible and untrue tale from this site and as victims of this crime, would greatly appreciate your assistance. We truly cannot wait to put this behind us as well as the crimially insane man who has tried to hurt us and the business we take great pride in.

Thank you,

Christi Rhodes General Manager Beach Pros Realty
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#10 REBUTTAL Owner of company

Beach Pros Realty is the victim of a malicious mentally ill man.

AUTHOR: GMbeachpros - ()

Unfortunately this was a malicious and fraudulent report posted by someone whom our family owned and operated business once supported and tried to help. However, when this mentally unstable young man refused to work and money was not freely given to him, he began a malicious and fraudulent internet campaigne against us, along with harrassing and threatening phone calls, in an attempt to extort money from us. These threats and attacks were so frightening that an Emergency Order of Protection was filed for all of us. Its been a truly awful thing to go through.

We take our family business seriously and love what we do. So this kind of attack simply can't be taken lightly. This very sick man will be spending time behind bars, once again sadly. To the folks at Rip Off Report: I assure you, when the person (we do not have any guest who stayed with us with that name or anyone who reported any such incident with those very memorable details) is investigated, you will find unverifiable emails and dead ends. I have given you my real name and direct contact information and welcome you to call us at Beach Pros Realty. We plan on taking every necessary step to remove this terrible and untrue tale from this site and as victims of this crime, would greatly appreciate your assistance. We truly cannot wait to put this behind us as well as the crimially insane man who has tried to hurt us and the business we take great pride in.

Thank you,

Christi Rhodes General Manager Beach Pros Realty
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