At the end of June I needed to get 3 pieces of furniture re-upholstered, and tile put into two bedrooms. I looked on the internet found some credible names of organizations in this field. My daughter mentioned Beacon Upholstery because she had seen their commercial on TV and heard the catchy slogan. I decided to go call them. I called the # listed and left my information and the next day I recieved a call from Mike Eads. Who showed up the next day with samples of cloth. He identified himself as an employee of Beacon Upholstery. I let him in how else would he know I had called if someone at Beacon Upholstery had not passed on my call to him.
I explained what I wanted done to 3 pieces of furniture showed him the furniture and he said he would give me a good quote and save me money. I agreed to the amount of more than $1000 and gave him the 1/2 down payment he said was required. He said he could tile my rooms too, he came out the next day or 2 brought out 3 tile samples, took measurements of the rooms and I gave him 1/2 of the $1300 he quoted me. He called to say my furniture was ready. He made several appointments to deliver cancelled and finally showed, he left the furniture. The next day I made more observations and had him to come get the pieces which he kept for 3 weeks somewhere and brought them back showing he tried to fix my concerns. I told him we would not proceed with my tile until furniture was right. we made a date for him to do the tile he did not show or call, BUT THIS MAN HAS WALKED AWAY WITH $1350 and I have no tile.
I have been frustrated to no end, moving furniture changing my plans to be home and this guy shows up and makes a deal by saying I'll take $300 off if you give me $400 more on the total, I need the cash flow...don't be suckered in by this older man who comes out and ends up with your money and furniture, and he has it because you CALLED Beacon Upholstery and they sent someone with no integrity...I called Beacon and I'm waiting to hear from them on this issue... Hopefully you will see one of these reports before you trust the person sent out from Beacon especially if its Mike Eads...Phoenix, AZ 85042