- Report: #791975
Report - Rebuttal - Arbitrate
Complaint Review: Beaman Automotive
Beaman Automotive1525 Broadway Nashville, Tennessee United States of America
Beaman Automotive Beaman Toyota, Unprofessional, Lacks Customer Sevice, ALL LIES Nashville, Tennessee
*Consumer Comment: KTN, Make sure to 'Google' this- CONSUMER COMPLAINTS ABOUT TOYOTA ENGINE PROBLEMS, and read......
*Consumer Comment: Went there
*Consumer Comment: Kellyrac, Make sure to 'Google' this- CAR SALES: TRICKS OF THE TRADE- CONSUMER ALERT, and watch how Tori was scammed.......
*Consumer Comment: Kelly, Look At The BOGUS FEE You Passed Up!
*UPDATE Employee: Beaman Automotive - Beaman Toyota- Please accept our apologies
*Consumer Comment: What is the ripoff
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Saturday I was looking for a used car from Beaman. Ryan Denson used his phony sales pitch and tried to scam me into a 2011 Toyota Corolla. I have done price comparisons, and Beaman has way too high of price on their Corollas. Ryan assured me 100% that he could get me into a new Corolla and get me a good price.
I was ready to buy. I had the downpayment, everything ready to go. Then Ryan decided to change his attitude... the Sales Manager, Torsten Taylor, was brought out to see me. He assured me I'd be in my new Corolla Monday! He said he'd even bring it to me! Both Ryan & Tortsen promised it was a done deal.
So why would I have to wait until Monday? They said their finance guy was out of office. Hmmm... I doubt Beaman only has one finance guy! They claimed this finance guy was the greatest ever, that he had connections to a ton of banks all over the country & would get me the best financing ever!! They said this was as good as done, and that he'd be in on Monday.
Monday comes - I call Torsten as instucted to do so. At 10:00am he says the finance guy is not in office yet, that he will call me when he gets in, which will be about 15 or 30 minutes. I called back at 1pm...no answer.... I called Torsten & Ryan several times between 1pm and 5pm ... they didn't answer, and they didn't call back.
After 5pm, Ryan calls to tell me that it's take "all day" to get financed, that he submitted to 3 banks at 9 this morning and they just now responded. Uh -- those responses are nearly instant, so it was a lie. Plus they could have run it through only 3 banks on Saturday to give me the same answer...!!! How does this go from being a done deal to "NO"?? Too much doesn't add up. So the greatest finance guy around only talks to 3 banks?
I was offered no explanation, no apology, nothing. The Sales Manager did not even take my calls or follow up with me. Ryan went from "polite" to rude and unhelpful.
Beaman wasted my time! I was given the run around, no nice way to put it. I was strung along. They made promises they couldn't keep and left me highly disapointed. Not a good way to do business.
This report was posted on Ripoff Report on 10/25/2011 09:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/Beaman-Automotive/Nashville-Tennessee-37203/Beaman-Automotive-Beaman-Toyota-Unprofessional-Lacks-Customer-Sevice-ALL-LIES-Nashville-791975. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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