Beau Derma skin care cream Santa Ana California

I ordered some skin care products on line. The products came in a very short time. The face cream was in ajar with no list of ingredients or a name on it. The eye cream was labeled. There products were a trial. On the 12th of August I called customer service and canceled any further deliveries. On August 13th $89.95 was taken out of my checking account. I tried to call customer service again and was not able to talk to anyone. A recording comes on verifying my cancelation and that's all.