- Report: #1050958
Report - Rebuttal - Arbitrate
Complaint Review: Beauties EquinoxGlow and Sherdane Visage Rip Off Internet N.V
Beauties EquinoxGlow and Sherdane Visage Rip Off Internet N.VRadiant Labs Inc 1285 Baring Blvd 297, Sparks NV 8 Internet USA
Beauties EquinoxGlow and Sherdane Visage Rip Off Internet N.V Beauties EquinoxGlow and Sherdane Visage Rip Off Internet N.V http://equinoxglow.com/ http://equinoxg
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On April 21st 2013 I order a 30 day trial of a Beauties Cream from EquinoxGlow.
I looked at the terms and conditions on the web site front page but did not know that the terms and
conditions when placing the order were different, very different. I had 14 days to cancel my order if I did not like the product, this I did by email. Then my credit card was charged $99.00 and then $89.00 for two products. I call ed EquinoxGlow as was told that only one of the charges came from them $99.00 and that I had not cancelled my order. I told them I had infact cancelled by email but they told me that they did not have the email !!!! They have refused to refund my money. They flatly deny that the other charge came from them also althought the credit card company tell me otherwise.
Be very careful of this company and DO NOT ORDER FROM THEM. You will be charged even when you cancel, that's if they answer the telephone to you.
This report was posted on Ripoff Report on 05/14/2013 04:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/Beauties-EquinoxGlow-and-Sherdane-Visage-Rip-Off-Internet-NV/internet/Beauties-EquinoxGlow-and-Sherdane-Visage-Rip-Off-Internet-NV-Beauties-EquinoxGlow-and-S-1050958. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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