- Report: #509176
Report - Rebuttal - Arbitrate
Complaint Review: Beauty-Mart.com
Beauty-Mart.com17200 Chenal Parkway Suite 300 #225 Little Rock, Arkansas United States of America
Beauty-Mart.com They took my payment and never delivered my order or replied to my inquiries Little Rock, Arkansas
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I placed an order at Beauty-Mart.com on September 25, 2009 for shampoo, spray shine and conditioner and my total was $95.90, including priority shipping. It has been almost 3 weeks and I have not received my order, I cannot get a response from Beauty-Mart after emailing them at least 4 times, and I cannot get through to a person on their customer service number-it goes to voicemail no matter what day or time I call and regardless of the extension I choose.
Last time I checked, priority mail took about 4 days and it's been 19 with no communication from Beauty-Mart. Needless to say, I won't be doing business with them again and I hope this alerts others to their poor business practices. I should add that I checked the Better Business Bureau's rating for Beauty-Mart AFTER I had trouble, and discovered their BBB grade to be an F. Shame on me for not checking this before I placed the order, but I at least hope this report deters others from placing orders with Beauty-Mart and losing money.
This report was posted on Ripoff Report on 10/14/2009 11:44 AM and is a permanent record located here: http://www.ripoffreport.com/r/Beauty-Martcom/Little-Rock-Arkansas-/Beauty-Martcom-They-took-my-payment-and-never-delivered-my-order-or-replied-to-my-inquir-509176. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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