• Report: #1058890

Complaint Review: Beaverton KIA

  • Submitted: Thu, June 13, 2013
  • Updated: Thu, June 13, 2013

  • Reported By: Anna — K Washington
Beaverton KIA
12520 SW Canyon Rd Beaverton, Oregon USA

Beaverton KIA Extended Warranty Fraud Beaverton Oregon

*Author of original report: update

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

We have purchased a 1 year old KIA from Beaverton KIA. The car came with 4 years of manufacturer’s warranty. We got talked into purchasing an extended warranty for 5 years/90,000 miles for $1399. It was clearly explained to us that an extended warranty is a warranty that extends your coverage once your manufacturer’s warranty expires and has similar coverage. We tried to use this coverage and were told that our extended warranty expired. Apparently, the extended warranty that was sold to us started on the day of purchase not on the day manufacturer’s warranty expired, which means that we paid $1399 for a 1 year of coverage. The KIA dealer in WA who serviced our car told us to contact Beaverton KIA because they thought it had to be a mistake. They deal with extended warranties all the time and 1. have never seen an extended warranty to be sold for the same time period as on manufacturer’s coverage and 2. they sell 10y/ 100,000 for a compatible price. I did contact Beaverton KIA several times. The first time I was informed that that was the contract that was sold to us and that ‘they do not remember the terms of contract they were offering in 2007’. Later they emailed me a copy of the contract pointing out that the wording on the start date is in a tiny print on the second page. I believe that charging someone for a warranty that the car already has as well as charging the same as if the car was off manufacturer’s warranty constitutes dishonest sales practices.

Stay away from this place.


This report was posted on Ripoff Report on 06/13/2013 12:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/Beaverton-KIA/Beaverton-Oregon/Beaverton-KIA-Extended-Warranty-Fraud-Beaverton-Oregon-1058890. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Beaverton KIA

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
1Author 0Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

update

AUTHOR: Anna - ()

 the place is under a new management that responded to my case and issued me a warranty that has similar terms to what we were supposed to get in 2007. thank you.

Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
X