- Report: #835242
Report - Rebuttal - Arbitrate
Complaint Review: Beckett Media
Beckett MediaInternet United States of America
Beckett Media, Beckett.com Auto-Renew Error Internet
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I immediately call the misnamed "customer support" and explain the situation to them. I'm told in broken English that they are not authorized to refund any subscriptions. I explain that I've never even logged into my account for eight months to which the representative replies, "you logged in today". I ask to speak to a supervisor and I'm transferred to a voice mailbox. As of today, I have not received a call back. I have also emailed support and likewise have not received any call back.
Needless to say they have lost me as a current and future customer. I will also post everywhere possible warning others of this fraudulent, mismanaged company.
Avoid Beckett.com!!! Instead, make use of free online alternatives.
This report was posted on Ripoff Report on 02/07/2012 10:02 AM and is a permanent record located here: http://www.ripoffreport.com/r/Beckett-Media/internet/Beckett-Media-Beckettcom-Auto-Renew-Error-Internet-835242. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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