- Report: #1116027
Report - Rebuttal - Arbitrate
Complaint Review: Bed Defense LLC
Bed Defense LLC4012 S. River Rd Bldg 3 Suite E St George, Utah USA
Bed Defense LLC Thieves! UnAuthorized Charges. Refuse Refunds St George Utah
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I ordered the free trial of Bed Defense off the internet and paid the $4.95 shipping. After reading the fine print I called the company and informed them I DID NOT want any additional merchandise. They assured me there would be no further charges unless I ordered. On Christmas Eve a payment for $48.57 came out of my bank account for this company. I immediately called and emailed customer service. I was told it would be refunded and I would have no more charges.
Yesterday I got another charge from them (1/15/2014). I called today and spoke to the customer service lady and a customer service manager. They refuses to give me entire refunds. Instead they gave me $28.74 for both transactiona nd said it would take 7 business days to recieve my money. I now have to cancel my credit card and wait for another one because of these people.
They are thieves.
This report was posted on Ripoff Report on 01/16/2014 11:29 AM and is a permanent record located here: http://www.ripoffreport.com/r/Bed-Defense-LLC/St-George-Utah-84790/Bed-Defense-LLC-Thieves-UnAuthorized-Charges-Refuse-Refunds-St-George-Utah-1116027. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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