• Report: #1057901

Complaint Review: Bedroom Furniture Discounts

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  • Submitted: Mon, June 10, 2013
  • Updated: Mon, June 10, 2013

  • Reported By: Michelle — san diego California
Bedroom Furniture Discounts
344 West 38th Street Room 602, New York, NY10018 Internet USA

Bedroom Furniture Discounts Terrible Service and still waiting for product to ship (after 2 months!) Internet

*UPDATE Employee: Bedroom Furniture Discounts Corporate Office Response

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It is now the 5th week after I ordered a dining set from Bedroom furniture Discounts/ Dining Rooms Outlet. After no more than 2 weeks, the product is supposed to ship, according to their website. However, it is over a month later and my product still hasn't left their warehouse. 

According to their staff (Sierra and Jeff), ALL parts to my dining set arrived to the warehouse by wk 2. And they kept promising it would ship "next week".  However, that has turned out to be all lies.

Eventually, I asked for their corporate office's contact info, but they gave me a nonexistant email address.

Do NOT buy from these people if you actually want the furniture you ordered from them!!!!!!!

They will give you the run-around and provide absolutely no reason to believe they will deliver on their promises. Per the other complaints people have posted, you really do get what you pay for, unfortunately. I will be purchsing from a local vendor next time as well.


This report was posted on Ripoff Report on 06/10/2013 10:14 AM and is a permanent record located here: http://www.ripoffreport.com/r/Bedroom-Furniture-Discounts/internet/Bedroom-Furniture-Discounts-Terrible-Service-and-still-waiting-for-product-to-ship-after-1057901. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Bedroom Furniture Discounts Corporate Office Response

AUTHOR: Bedroom Furniture Discounts - ()

Dear Sir/Madam,

We are very sorry to hear about any delay that is associated with your order. Yes, the large majority of our orders are shipped out within the first 2 weeks after an order is placed but sometimes an unexpected delay may occur. We at Bedroom Furniture Discounts are very sorry for any inconveniece that you have experienced and the corporate office wants to make sure that everything is resolved for you. If you have not already been in contact with a manager at our corporate office please call 212-518-2752 ext 202 or 211 and a manager will gladly speak with you about your order. Thank you and God Bless,

Bedroom Furniture Discounts

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