- Report: #1112258
Report - Rebuttal - Arbitrate
Complaint Review: Bell Towers Apartments
Bell Towers Apartments17216 N. 33rd Ave. Phoenix, Arizona USA
Bell Towers Apartments Unfair Business Practices, Heartless and Rude Phoenix Arizona
*Consumer Comment: In thinking about it...
*Author of original report: When I managed it was in 1987 but...
*Consumer Comment: What a role model you are...
*Author of original report: Who died and made YOU God?
*Author of original report: Actually HE is NOT on the lease nor did he sign anything
*General Comment: Riiight...
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My son lives here and, as someone who grew up in commercial property management, I managed a 380 unit complex in Minneapolis and I have NEVER experienced such absolutely heartless and RUDE staff in my life.
MOST complexes have a "grace period" in the lease of a couple days before they count rent late because, with holidays especially, people are often paid a day later than normal, or if payday falls on a weekend, etc.
THIS complex has NO "grace period" and charges $ 51 per day. My son had just moved in and was NOT told there was a drop box in the BACK of the leasing office - not even in a visible place. He went down to find one and couldn't. So he tried pushing it under the door, that didn't work.
Finally, he took it down 2 MINUTES after they opened and they HEARTLESSLY and RUDELY treated him as if he was 60 DAYS late and charged him the $ 51.
The staff needs to realize if it was not for the TENANTS - THEY would NOT have a job and start treating the tenants with RESPECT. Perhaps I need to go and serve them a main course of ATTITUDE ADJUSTMENT with a side dish of COMPASSION & UNDERSTANDING and KARMA for dessert.
This is my son's first time on his own and NOT a good experience. However, I am going to be writing to the state. I feel that their business practices are very unfair.
This report was posted on Ripoff Report on 01/02/2014 09:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/Bell-Towers-Apartments/Phoenix-Arizona-85053/Bell-Towers-Apartments-Unfair-Business-Practices-Heartless-and-Rude-Phoenix-Arizona-1112258. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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