• Report: #208292

Complaint Review: BellSouth Security-Protection One

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  • Submitted: Mon, August 28, 2006
  • Updated: Thu, August 31, 2006

  • Reported By:Orlando Florida
BellSouth Security-Protection One
bellsouth.com/security/ Orlando, Florida U.S.A.

BellSouth Security-Protection One Scam-Don't let this happen to you! OrlandoOrlando Florida

*Author of original report: Thank you Jennifer

*UPDATE Employee: Reaching a resolution for scammed

*UPDATE Employee: Reaching a resolution for scammed

*UPDATE Employee: Reaching a resolution for scammed

*UPDATE Employee: Reaching a resolution for scammed

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BUYER BEWARE if you are in the market for a home security system. My system was installed approx. 3 months ago and equipment has begun to fail. My alarm goes off spontaneously and a service call is 4 weeks out. I called to find out the lead time on a new install...24-48 hours!!! BellSouth does not value their existing customers. Once you are sucked into contract-you no longer matter to them.

Scammed
Orlando, Florida
U.S.A.

This report was posted on Ripoff Report on 08/28/2006 02:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/BellSouth-Security-Protection-One/Orlando-Florida/BellSouth-Security-Protection-One-Scam-Dont-let-this-happen-to-you-OrlandoOrlando-Florid-208292. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 5Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Thank you Jennifer

AUTHOR: Aerie - (U.S.A.)

I would like to thank the branch supervisor, Jennifer, for her quick assistance in resolving this matter. She has convinced me to continue my service through Bellsouth and should be considered a value to BellSouth.
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#2 UPDATE Employee

Reaching a resolution for scammed

AUTHOR: Monica - (U.S.A.)

Dear Scammed,

I represent the Executive Customer Relations Department for Bellsouth Securities from Protection One. I would like to express my sincerest apologies for any inconvenience you may have experienced while trying to reach a resolution in this matter. Protection One prides itself on excellent monitoring, billing and repair services.

I would welcome the opportunity to investigate your situation further and work with you towards a resolution. You may contact me at 1-877-835-3338 Monday through Friday, 8 a.m. to 5 p.m., Central Standard Time.

Sincerely,
Monica
Executive Customer Relations Manager
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#3 UPDATE Employee

Reaching a resolution for scammed

AUTHOR: Monica - (U.S.A.)

Dear Scammed,

I represent the Executive Customer Relations Department for Bellsouth Securities from Protection One. I would like to express my sincerest apologies for any inconvenience you may have experienced while trying to reach a resolution in this matter. Protection One prides itself on excellent monitoring, billing and repair services.

I would welcome the opportunity to investigate your situation further and work with you towards a resolution. You may contact me at 1-877-835-3338 Monday through Friday, 8 a.m. to 5 p.m., Central Standard Time.

Sincerely,
Monica
Executive Customer Relations Manager
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#4 UPDATE Employee

Reaching a resolution for scammed

AUTHOR: Monica - (U.S.A.)

Dear Scammed,

I represent the Executive Customer Relations Department for Bellsouth Securities from Protection One. I would like to express my sincerest apologies for any inconvenience you may have experienced while trying to reach a resolution in this matter. Protection One prides itself on excellent monitoring, billing and repair services.

I would welcome the opportunity to investigate your situation further and work with you towards a resolution. You may contact me at 1-877-835-3338 Monday through Friday, 8 a.m. to 5 p.m., Central Standard Time.

Sincerely,
Monica
Executive Customer Relations Manager
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#5 UPDATE Employee

Reaching a resolution for scammed

AUTHOR: Monica - (U.S.A.)

Dear Scammed,

I represent the Executive Customer Relations Department for Bellsouth Securities from Protection One. I would like to express my sincerest apologies for any inconvenience you may have experienced while trying to reach a resolution in this matter. Protection One prides itself on excellent monitoring, billing and repair services.

I would welcome the opportunity to investigate your situation further and work with you towards a resolution. You may contact me at 1-877-835-3338 Monday through Friday, 8 a.m. to 5 p.m., Central Standard Time.

Sincerely,
Monica
Executive Customer Relations Manager
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