- Report: #745872
Report - Rebuttal - Arbitrate
Complaint Review: Bella Casa
Bella Casa9211 Katy Freeway Houston, Texas United States of America
Bella Casa DO NOT USE!!! MOST DISHONEST COMPANY IN HOUSTON!!! Houston, Texas
*Author of original report: No I am not satisfied!!!
*Consumer Comment: aRE U SATISFIED NOW?
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Ramon played games with the install date so many times, that I showed up to the store on a random date, and as he, Ramon drove up in his brand new BMW 735 - though he told us he was a poor seminary student - stated "You should be at home, the guys are on their way to your house right now". Once we left, two installers showed up two hours later. They did not complete the job at the end of the first day but DEMANDED the remainder of the payment which we refused. They did not come back for three days and my kitchen was unuseable.
Now back to the phone call game with Victor and Ramon until I called Harris County Sheriff, who contacted them and then they came back. Once the granite people finished, they sent the backsplash guy, who also wanted payment. He was to be paid out of the proceeds from the balance of the granite money. I had to stop payment on the grnanite check, and pay the backsplash guy, who as I was not watching stole tools from my son-in-law and his jumper cables - he did not have all the required tools and his car died while he was there. No one took any trash away as I had to hire someone to come and haul off all the old tile and their leftover granite. This was a total and complete nightmare.
This report was posted on Ripoff Report on 06/27/2011 10:17 AM and is a permanent record located here: http://www.ripoffreport.com/r/Bella-Casa/Houston-Texas-77024/Bella-Casa-DO-NOT-USE-MOST-DISHONEST-COMPANY-IN-HOUSTON-Houston-Texas-745872. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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