• Report: #315918

Complaint Review: Bella Clear

  • Submitted: Sat, March 08, 2008
  • Updated: Sat, July 11, 2009

  • Reported By:Far Rockaway New York
Bella Clear
6205 Lookout Road Ste D Boulder, Colorado U.S.A.

Bella Clear Bella Clear Scam Beware, Bill Your Chargecard monthly without approval then sends merchandise you did not order. Boulder Colorado

*Consumer Suggestion: HOW TO BEAT THEM AT THEIR GAME

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I signed up for a facial trial kit for $4.87 in November/2007 and paid with my Debit/Credit Card. But on December /2007 Bella Clear charged $78.41 from my account. They deducted $85.36 from my account January/08 and sent a package that I did not order. I contacted them and left messages.

In February/08 they hit my account up for $85.36. I again tried to no avail but I started researching them on line and found out that other people are having the same issues as I am experiencing.

They are trying again in Mar/08 to hit my account up for another $85.36 so I had to cancel my card. Buyers Beware! I am out $249.13 These are some bad people. In my opinion, they are a dishonest business people.

Monica
Far Rockaway, New York
U.S.A.

This report was posted on Ripoff Report on 03/08/2008 04:34 AM and is a permanent record located here: http://www.ripoffreport.com/r/Bella-Clear/Boulder-Colorado-80301-3334/Bella-Clear-Bella-Clear-Scam-Beware-Bill-Your-Chargecard-monthly-without-approval-then-se-315918. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

HOW TO BEAT THEM AT THEIR GAME

AUTHOR: Karmasmessenger - (U.S.A.)

HERE'S HOW TO BEAT THEM AT THEIR GAME:
I got my trial and the very same day that it arrived I went to the website to cancel. I had read all the terms and I'm sorry to tell you all but it DOES in fact say that you'll be charged the $78.41 EIGHT days after ORDER PROCESSING. Since we as customers have no way of knowing when "order processing" took place, I decided to play it safe and go ahead and cancel. So, you go the the website, click 'easy cancel', it'll give you 3 options, click 'request RMA' and you'll have about 14 days (don't quote me on that, but it'll give you an exact date) to get it back to them.

I fell for this trial crap through another site that has an ad on Facebook, something about a free Nikon camera. DO NOT FALL FOR THIS. They have you sign up for all these free trials for small fees (around $5) but then you get to the end and you have to book a $2000 vacation. If you ask me, THAT is the real scammer.

All this being said, I actually do notice a HUGE difference in my acne just after two days. I hate to say it but this Bella Clear may actually be working. I've tried everything and nothing has worked without severely drying my skin. I have mixed emotions about this because I do not have the money to pay $80 a month but I'm really enjoying this product. Ugh. Catch-22.

In closing, I just want everyone to please READ EVERYTHING before you sign it. And anything you charge to a credit card you can dispute, BUT if you agreed to the terms, you're screwed. What I do is take a screenshot of the terms before I sign up. I also called Bella and spoke to someone about some questions I had and audio recorded the convo on my cheap little MP3 player. You can't trust anyone these days, so always cover your own a** and keep evidence! Also, don't expect the Better Business Bureau to do anything. If you want results file complaints with the FTC (www.ftc.gov).
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