- Report: #1152262
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Complaint Review: Bella at Home
Bella at Home ripped me off for $92.13 Internet
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I saw a small ad on Facebook about teeth whiteners and how you could get a trial size offer for $1.03 with $3.87 s&h. I ordered it, gave my info and debit card information. It did not mention anything about a 'membership' but 6 days later i was charged $92.13 for my membership. When i called to try to get a refund, willing to return unused and unopened product, i was told repeatedly i was not eligible for a refund. That i was supposed to have called and cancelled. Well, i had no idea about that because i did not see it on the form i ordered the product from. Or on the one giving my payment info on. Also, they said within 10 days and it was only 6 for me. But if i had no idea there was a 'membership' involved, how could i have called to cancel.
I feel it is a scam for people who think under $5 is not a lot to lose even if it doesn't work. Then they get you for just under $100. People like me can't afford to lose that much. Especially if you ordered both products mentioned in ad, since they supposedly worked together. Now i have that much taken from my bank account from each company. Huge ripoff! When i called, i was repeatedly hung up on because i kept calling back. They wouldn't give me a home office number or address and refused to give me any info about the company at all. Very frustrating. And cruel.
This report was posted on Ripoff Report on 06/04/2014 09:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/Bella-at-Home/internet/Bella-at-Home-ripped-me-off-for-9213-Internet-1152262. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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