• Report: #697378

Complaint Review: Ben Franklin Tax Service

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  • Submitted: Sat, February 19, 2011
  • Updated: Wed, February 23, 2011

  • Reported By: NunyaBiz — Cleveland Ohio United States of America
Ben Franklin Tax Service
12416 Euclid Avenue Cleveland, Ohio United States of America

Ben Franklin Tax Service $100 Tax Prep is a joke-Hidden fees and lies Cleveland, Ohio

*Author of original report: RETRACTION

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I went a couple weeks ago and had my taxes done by them.  This week, I got my refund deposited and it was more than $100 taken out by them.  I called and talked to Mark, who did my taxes, and he was arrogant and talked like I was stupid saying that there was a fee for taking the preparation fees out of my refund and I should know that.  Why would I?  The ads on the radio and billboards all say $100 ANY return.

This has got to be false advertising or something.  I'm not sure what exactly it is but I know it's shady business and won't ever go back there. 


This report was posted on Ripoff Report on 02/19/2011 06:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/Ben-Franklin-Tax-Service/Cleveland-Ohio-44106/Ben-Franklin-Tax-Service-100-Tax-Prep-is-a-joke-Hidden-fees-and-lies-Cleveland-Ohio-697378. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 0Employee/Owner
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#1 Author of original report

RETRACTION

AUTHOR: NunyaBiz - (United States of America)

I AM RETRACTING THIS REPORT AS RIPOFF REPORT WILL NOT REMOVE IT, DUE TO THEIR POLICIES.  I WAS EMPLOYED BY THE PARENT COMPANY OF BEN FRANKLIN TAX AND TERMINATED.  I BELIEVE IT TO BE UNFAIR AND WAS ANGRY WHEN I SUBMITTED THIS REPORT.  I CAN ATTEST THAT BEN TAX DOES OFFER TAX PREPARATION FOR $100. 

AS A CONDITION OF THIS RETRACTION, I DO EXPECT THE OWNER TO KEEP HIS WORD AND PAY ME MY FINAL PAYCHECK AND REIMBURSEMENTS ON FRIDAY, FEBRUARY 25, 2011, WHICH WILL BE PICKED UP BY MY HUSBAND BETWEEN 9 AND 10 A.M. PER MY CONTACT WITH MANAGEMENT TO DO SO.
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