- Report: #271984
Report - Rebuttal - Arbitrate
Complaint Review: Beneficial / HSBC Financial
Beneficial / HSBC FinancialPO BOX 59570 SCHAUMBURG, Illinois U.S.A.
Beneficial / HSBC Financial Free money...no need to prove who you are! HSBC will send you a check and make up an identity for you! SCHAUMBURG Illinois
*UPDATE EX-employee responds: all companies do it
*UPDATE EX-employee responds: read it
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Out of nowhere one day, I received a collection call from Beneficial informing me that I needed to start paying back a loan for several thousands of dollars. I informed the gentleman that I had never done business with his firm. Someone who lives over 100 miles away from me had apparently received a live-check loan, and cashed it. The check was in my name and tied to my Social Security number. The collection agent was able to read me my own ss# and refused to listen to my claims of fraud. I asked to whom had the live check been sent and when had it been requested? He said it was in my name, gave some unknown mailing address and he told me that "no one requests these loan checks. They are mailed out as a "service" to those who are felt to meet Beneficial's criteria for such a loan...", without the customers request or knowledge.
Repeated attempts to get their fraud department to file a fraud claim met with lies from their staff, disconnects from being on hold for hours and refusal of their collection agents to say anything except "...when are you going to pay, sir..."
The calls only ceased when I got the attorney general's office to contact them. The whole mess took about 5 months to clear up and I still don't know how much damage has been done since they compromised my personal info. The entire ordeal cost me about 48 hours of personal time to fix. Nightmare.
HSBC provides credit cards for Best Buy, Bon-Ton, CompUSA, Costco, Helzberg Diamonds, Neiman Marcus, Saks, Sony, Yamaha and many more, so keep this in mind when you sign up for credit offers.
This report was posted on Ripoff Report on 09/02/2007 09:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Beneficial-HSBC-Financial/SCHAUMBURG-Illinois-60159-9910/Beneficial-HSBC-Financial-Free-moneyno-need-to-prove-who-you-are-HSBC-will-send-you-271984. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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