- Report: #74869
Report - Rebuttal - Arbitrate
Complaint Review: Benefits Plus
Benefits Plus1 Closter Commons #240 Closter, New Jersey U.S.A.
Benefits Plus ripoff! They took my money but didn't send the card. Closter New Jersey
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
Upon another call to them at 866-849-#### (florida office), I was told that it was not a credit card that I was to receive, but a credit service. At this point I told them that I wanted to cancel, this was on November 7th at 9:30 am. I was given a cancel # and everything.
On November 14th they took the $299.95 out of my account, anyway. It was done through a check # that they made up. I called them immediately and they told me that I had cancelled on time and that the money should not have been taken out of my account. They told me to fax them a copy of my bank statement showing the withdrawal, which I did. I get a call back from them like 20 minutes later. The women tells me that it was handled by their New jersey ofice and that I was to call them at 888-863-####.
Upon calling them I was told that I cancelled too late and that they received my cancel notice on November 12th. I told them that I had cancelled on November 7th. They didnt believe me and got very nasty. I was told that I had to write a letter requesting cancellation and my reason for cancellation, which I sent right away. I called them about 10 days later and was told that my request was denied and the reason being because I cancelled too late.
I called the Florida office back and again they told me that I called on November 7th at 9:30 and that they sent the info over to the New Jersey office at 11:40 am. But that there is nothing they could do because the matter was in the hands of the New Jersey office. I have been going back and forth with them over the past 2 weeks. I asked to speak to the person who makes the decisions on refunds, and was told that he doesn't handle phone calls that I had to write another letter. I have since written them another letter requesting my refund.
New Milfod, Connecticut
CLICK here to see why we deleted either a phone number, link or e-mail address from this Report.
This report was posted on Ripoff Report on 12/12/2003 01:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/Benefits-Plus/Closter-New-Jersey-07624/Benefits-Plus-ripoff-They-took-my-money-but-didnt-send-the-card-Closter-New-Jersey-74869. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.