- Report: #1055550
Report - Rebuttal - Arbitrate
Complaint Review: Bens Outlet.com
Bens Outlet.com This is a scam company-do not buy anything from them. Internet
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DO NOT PURCHASE ANY THING FROM THIS MERCHANT. THEY ARE A SCAM. AS IS 1 DEAL A DAY!!
I ordered a Fuji point and shoot on sale at Ben's outlet as a carry along camera. I wrote them 5 emails until they finally told me it was shipped. I had to go to my post office 3 times to find it.
I used it for one day and it stopped working after 4 hours. I called Fuji, as there is no direct customer service phone number or person you can speak with at Ben's Outlet.
Fuji told me I had done everything possible to correct the issue and told me to return it to the merchant.
I emailed Ben's Outlet. I wrote 15 emails until I got a response to return it, since they told me at One deal a Day, that I had to have a return shipping label. They sent me one. I mailed it back 2 days later. This whole process TOOK 3 MONTHS!!.
Now when I checked with my credit card company as to why the credit was't issued, they were told that Ben's Outlet states that they never received the camera. I am a professional photographer and I had never bought any camera equipment from this company and I am warning the public not to either."
This report was posted on Ripoff Report on 06/01/2013 10:11 AM and is a permanent record located here: http://www.ripoffreport.com/r/Bens-Outletcom/internet/Bens-Outletcom-This-is-a-scam-company-do-not-buy-anything-from-them-Internet-1055550. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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