- Report: #126584
Report - Rebuttal - Arbitrate
Complaint Review: Berekely Pharmaceuticals
Berekely PharmaceuticalsPO Box 42635 Cincinatti, Ohio U.S.A.
Berekely Pharmaceuticals Avlimil mail and internet fraud broken contract Ripoff Cincinatti Ohio
I also tried Avlimil for a few months with no results, then called to cancel and get my "money-back refund". They told me I had to continue for a full year and then would be eligible for the refund. So I did not cancel because I wanted my refund. This December I noticed I hadn't received any automatice shipments in quite a while. I called and the company tells me they canceled my membership because they were having trouble with the Discover Card company. They CLAIM they sent me emails, left phone messages and mailed a postcard. Upon further investigation I found they had the WRONG email address, WRONG phone number and I never received any postcard. I asked for copies of the documentation for these attempts and was told it could not be provided. When I asked for copies of the original one-year contract terms I was told that could not be provided either. I also asked for the money I had invested so far. The company refused based on the excuse that I had broken the contract by not contacting them to set up another form of payment, and subsequently had not taken the pill for a full twelve months. I also learned that in order to get the refund you have to send back TWELVE EMPTY PILL CARDS. And, if your doctor tells you to quit taking it anytime before the 12 months is up THE COMPANY REQUIRES A WRITTEN NOTE FROM YOUR DOCTOR WITHIN 30 DAYS OR YOU ARE INELIGIBLE FOR THE REFUND.
It is now time to stop this company from it's Millions of dollars in fraud, deceit, and false claims. Please contact the Better Business Bureau in Cincinatti, the Postal Service, the FDA and whoever else you can think of and file complaints. THESE PEOPLE MUST BE STOPPED!
This report was posted on Ripoff Report on 01/09/2005 12:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/Berekely-Pharmaceuticals/Cincinatti-Ohio/Berekely-Pharmaceuticals-Avlimil-mail-and-internet-fraud-broken-contract-Ripoff-Cincinatti-126584. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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