- Report: #117459
Report - Rebuttal - Arbitrate
Complaint Review: Berkeley Premium Nutraceuticals
Berkeley Premium NutraceuticalsPO Box 42635 Cincinnati, Ohio U.S.A.
Berkley Premium Nutraceuticals ripoff I was charged $140 w/o my permission. Cincinnati Ohio
*UPDATE Employee: Employee's Advice
*Consumer Comment: WTF?
I have never ordered anything off the internet, but as a veteran English teacher, I though I was quite capable of reading and comprehending both the instructions and the requirements for obtaining "free samples" of two of Berkeley Premium Nutraceuticals without binding myself to some contract or agreement.
The television ads and the Berkley website appeared quite professional and legitimate, and as I filled out the forms (on the website) to receive two of their products, I believed I felt assured that I was not getting myself into a "rip off" scam.
The last page of the website application showed that I was being charged to my debit card account $4.99 for shipping and handling. At no time, did I come across a statement that said my account would be automatically charged a $70.00 fee.
I printed out the invoice and tucket it away somewhere and received the samples soon after. After taking the products for a few weeks, I discerned that they were not effective and would not be requesting a regular monthly order.
Low and behold, just days after making this decision, I received two boxes from Berkley that stated on the boxes that I could not "return to sender."
When I pulled up my debit card account on my computer, to my horror there were two $70.00 debits to my account. My husband, a corporate manager, immediately got on the phone and waited and waited while on hold for a customer service rep.
When someone finally spoke to him, the customer service rep. said that there was nothing I could do about returning the packages and I would not be reimbursed my $140.00
Today I am requesting that my bank remove the $140.00 from my account and I am sending a copy of this report to them.
Baton Rouge, Louisiana
This report was posted on Ripoff Report on 11/12/2004 07:22 AM and is a permanent record located here: http://www.ripoffreport.com/r/Berkeley-Premium-Nutraceuticals/Cincinnati-Ohio-45242/Berkley-Premium-Nutraceuticals-ripoff-I-was-charged-140-wo-my-permission-Cincinnati-Ohi-117459. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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