- Report: #91956
Report - Rebuttal - Arbitrate
Complaint Review: Berkely Premium Nutraceauticals - Avlimil
Berkely Premium Nutraceauticals - Avlimilaskberkeley.com Cincinnati, Ohio U.S.A.
Berkely Premium Nutraceauticals, Avlimil ripoff! Refund refused because I purchased on the Internet! Cincinnati Ohio
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Like you, I ordered my free Avlimil sample. I chose to not be enrolled in the managed care program. They shipped the product, after charging me, and I returned it. After multiple attempts to get someone to speak to me (this time I was on hold for half an hour), the man gave me a cancellation number. I thought it was over, until he informed me that they do not refund internet orders, and that if I had ordered by phone I would have at least recieved a partial refund.
I asked him where that was stated, and he said it was very clearly stated multiple times on the website. I am trying to find the website again so I can check this out. Obviously it wasn't made that clear, that I have to go back and search for it.
He said that the company would just ship the product back to me. I told him that I would continue to return it, and he laughed at me.I asked who I could file a complaint with, and he laughed and said that he didn't know. What can I do?? I feel that the way they advertise the free sample is completely fraudulaunt. Now I see that I am not alone in my anger. He laughed at me!!
Pinnacle, North Carolina
This report was posted on Ripoff Report on 05/18/2004 12:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/Berkely-Premium-Nutraceauticals-Avlimil/Cincinnati-Ohio-45242/Berkely-Premium-Nutraceauticals-Avlimil-ripoff-Refund-refused-because-I-purchased-on-the-91956. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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