- Report: #786320
Report - Rebuttal - Arbitrate
Complaint Review: BerkelyCare
BerkelyCareJericho, New York United States of America
BerkelyCare Stonebrdige Casulalty BerkelyCare aka Stonebridge aka Aon aka Affinity sells Bogus Insurance Jericho, New York
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The NCL Cruise Consultant ask other medical questions as well and we talked for well over an hour.
The policy I eventually reveived states we should have been reimbursed 100% without this Clause but we never received this until we asked for the paperwork when we called Cassandra to file to cancel.
I had to have emergency surgery 2 days pre cruise and we had to cancel only to find there was a Pre-Existing Clause voiding me and my husband from ever using this insurance and we lost the $2246.16.
The BerkelyCare site is only a summary of their services and does not make mention of this Pre-Existing Clause nor would I ever think to ask.
If this was so clear cut, then why did it take Berkely from April til June 20th to decide that this was factored under the Pre-Existing Clause. My Specialist specifically documented that on their Claim Form that the first surgery of December 2010, failed, and that I needed Emergency Surgery.
This report was posted on Ripoff Report on 10/08/2011 07:50 AM and is a permanent record located here: http://www.ripoffreport.com/r/BerkelyCare/Jericho-New-York-11753/BerkelyCare-Stonebrdige-Casulalty-BerkelyCare-aka-Stonebridge-aka-Aon-aka-Affinity-sells-B-786320. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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