- Report: #152726
Report - Rebuttal - Arbitrate
Complaint Review: Berkley Nutracuticals Inc
Berkley Nutracuticals IncP.O. Box 42377 Cincinnati, Ohio U.S.A.
Berkley Nutracuticals ripoff I need help Cincinnati Ohio
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At the 12 month mark I called and cancelled the program. I received a cancellation number and was told to return all unused, unopened product for a refund. The gentleman on the phone gave me the address in which to do this. He said that the refund from the program would be what I had spent minus shipping and handling and that the check would take about 2 weeks to come in the mail.
I returned all of my unused product and promptly got my refund check. When I inquired about the refund check for the program I was told that I was not eligable for it because I did not return the empty bottles. WHAT!!! I was never aware that I was supposed to keep the bottles (how rediculous) Needless to say, I can't find anything in writing that says that and now they have changed their policy on their website as of June 1, 2005. I started July 7, 2004.
Does anyone have this policy in writing that they can fax to me? If it is there and I missed it, than I will suck it up. But if it is not... than I am taking this further. Thank you to anyone who is willing to help another RIPPED OFF consumer.
This report was posted on Ripoff Report on 08/06/2005 08:11 AM and is a permanent record located here: http://www.ripoffreport.com/r/Berkley-Nutracuticals-Inc/Cincinnati-Ohio-45242-0377/Berkley-Nutracuticals-ripoff-I-need-help-Cincinnati-Ohio-152726. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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