- Report: #90960
Report - Rebuttal - Arbitrate
Complaint Review: Berkley Pharmaceuticals
Berkley PharmaceuticalsCinncinnati, Ohio U.S.A.
Berkley Pharmaceuticals ripoff sent product i stated at first i didnt want and wouldnt give me a refund i had to stop payment at my bank Cinncinnati Ohio
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Well during this time i had moved to a different location and i looked at my bank statement and saw where they had billed me 35.00 and i never received the product. I had moved and i called the berkley pharmaceuticals and she told me i should have called back before the product was shipped to cancel my membership in the managed care program. I explained to her that i had moved and i called in my order and specifically told the guy that took my order that i didnt want in that managed care program and the guy told me no problem...that i wouldnt be getting recurring charges and shipments of this product.
But lo and behold...a shipment was sent to me and i never received it and they didnt want to give me a refund without returning the product...see the problem here and i also stated that i could provide proof that i had moved since then and that wasnt good enough either.
i've been trying for 2 months now to get a refund. When i asked to speak to a supervisor they wouldnt let me and said they didnt take calls like this. When i recently called back to see what was going on with my refund the girl had told me the offices had moved and the guy i had been speaking with, Scott at ext 6519 was not at that ext anymore and could she help me. I told her the problem and she told me he hadnt even made any notations on my account that he had ever spoken with me about this situation.
luckily i kept track of his name and hers also.
They are a BIG RIPOFF!!!! and i would be glad to give my opinion about this to anyone...and the product doesnt work like they say...avlimil was the one i got..
This report was posted on Ripoff Report on 05/11/2004 05:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/Berkley-Pharmaceuticals/Cinncinnati-Ohio/Berkley-Pharmaceuticals-ripoff-sent-product-i-stated-at-first-i-didnt-want-and-wouldnt-giv-90960. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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