- Report: #152345
Report - Rebuttal - Arbitrate
Complaint Review: Berman Investment Group
Berman Investment Group1301 Dove St. Suite 870 Newport Beach, California U.S.A.
Berman Investment Group ripoff, dishonest, deceptive advertising, deceptive return policy,the rich scamming the poor,forcing you to buy items not ordered! Newport Beach California
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The materials sent along with the package stated that you could try out the materials for 30 days, or you could return them and owe nothing. I listened to the 2 audio CD's, and opened the 4 other CD's to check them out.
I decided that I did not want the package and called for a return authorization number. The person on the phone asked if I had opened the 4 CD's. I told him That was the only way I could see what was on them.
He then said that I could not return them if they had been opened. I told him that I did not order them, and I did not know that if they were opened they could not be returned. He then said "you should have read the return policy".
I told him That I did not see anything on the website about returning anything, and if I was getting the package for free, why would I look for a return policy.
He said he would have to talk with his supervisor because I had opened the 4 CD's. I told him that he could talk to whomever he wanted, but I was not going to let them charge my card $99.90. I told him I would contact my State Attorney General if they tried to charge my credit card.
He put me on hold for about 5 minutes, (I guess he thought I would hang up) He then came back with an offer of paying $14.90 to wipe the account clean. I reluctantly accepted because I knew I would have to pay something to send them back, not to mention standing in line at the Post Office.
When I got off the phone, I went to the Rip-off Report website and did a search on the Berman Investment Group. I was overwhelmed by the number of complaints listed. I will check out any company from now on before sending my hard earned money. I learned a very valuable lesson here,(If it sounds to good to be true, it probably is).
Durham, North Carolina
This report was posted on Ripoff Report on 08/03/2005 10:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/Berman-Investment-Group/Newport-Beach-California-92660/Berman-Investment-Group-ripoff-dishonest-deceptive-advertising-deceptive-return-policy-152345. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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