- Report: #910533
Report - Rebuttal - Arbitrate
Complaint Review: Best Brand Values
Best Brand ValuesInternet United States of America
Best Brand Values Nuvalife Scammed out of $160 to date, Internet
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After noticing today that I've had a recurring $19.95 charge for several months, called the company and was told I had agreed to the charge after which I told them to cancel my "membership" and they could only refund me for 2 months and that would take one to two billing cycles. Subsequently looking back, realized that one of confirmation emails I received indicated if I did not cancel a "membership" within 7 days I would be charged the $19.95.
Called my credit card company to advise them, and they said they couldn't stop them from charging me further, but since I've notified Nuvalife to cancel, my credit card company can refuse to pay the company from now on. My credit card company will also attempt to recover additional refund for a total of nearly $160 (8 months).
I also filed a consumer complaint with the FTC. Hope I have a better and quicker resolution to this scam than others have had! $19.95/month for eight months for absolutely nothing is indeed a scam! The company should be shut down.
This report was posted on Ripoff Report on 07/11/2012 06:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/Best-Brand-Values/internet/Best-Brand-Values-Nuvalife-Scammed-out-of-160-to-date-Internet-910533. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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